Branch Manager

Fortune Esthe Beauty Clinic Salon; Las Piñas; On-site; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

Performance bonuses

Health and wellness support

Opportunities for development and培训

Staff discounts on treatments and prou

Flexible work arrangements where possi

Job summary

Fortune Esthe Beauty Clinic Salon is seeking a Branch Manager for our Las Piñas City location in Metro Manila. You will oversee daily operations, lead a diverse team, drive sales growth, ensure top-notch customer service, and manage budgets.

We require strong leadership, financial acumen, and knowledge of beauty industry practices. The role offers competitive compensation, staff development opportunities, and a focus on brand consistency across locations.

Qualifications

• Proven experience as Branch Manager or similar retail/salon management role within beauty, wellness, or hospitality.
• Strong leadership and people management skills with the ability to motivate and develop team members.
• Excellent sales and business acumen with demonstrated ability to meet and exceed targets.
• Proficiency in financial management, budgeting, and cost control.
• Outstanding customer service orientation and proven ability to deliver exceptional client experiences.
• Knowledge of beauty industry practices, treatments, and products is highly desirable.
• Strong organisational and time management skills with the ability to multitask in a dynamic environment.
• Excellent communication and interpersonal skills.
• Proficiency in POS systems and basic computer literacy.

Responsibilities

• Oversee all day-to-day operations of the branch, including opening and closing procedures, inventory management, and facility maintenance
• Manage and supervise staff performance, including recruitment, training, scheduling, and performance evaluations to ensure a high-performing team
• Drive sales targets and revenue growth through effective sales strategies, promotional activities, and customer retention programmes
• Ensure exceptional customer service standards are maintained across all client interactions and beauty services
• Monitor financial performance, manage budgets, control costs, and maximise profitability
• Maintain compliance with health and safety regulations, hygiene standards, and company policies
• Build and maintain positive relationships with clients, staff, and suppliers
• Implement marketing initiatives and promotional campaigns to increase brand awareness and customer acquisition
• Handle customer complaints and concerns professionally, ensuring swift resolution and customer satisfaction
• Prepare and submit regular reports on branch performance, sales, and operational metrics to senior management
• Ensure proper scheduling of beauty therapists, aestheticians, and support staff to optimise service delivery
• Collaborate with head office to implement company strategies and maintain brand consistency across all locations

Skills

Leadership

Sales acumen

Operations management

Customer service

Budgeting

Communication

Education

Bachelor's degree in Business Administration or related field

Tools

POS systems

MS Office

Job description

About us

Fortune Esthe Beauty Clinic Salon is a leading beauty and aesthetics brand dedicated to delivering exceptional skincare, wellness, and beauty services to our valued clients. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted destination for premium beauty treatments and professional consultation. Our team is passionate about helping clients achieve their aesthetic goals whilst maintaining the highest standards of service quality and hygiene.

About the role

We are seeking an experienced and dynamic Branch Manager to lead our operations at our Las Piñas City location in Metro Manila. This is a full-time position that plays a crucial role in the success and profitability of the branch. As Branch Manager, you will be responsible for overseeing all aspects of the branch's daily operations, ensuring exceptional customer experiences, managing staff performance, and driving business growth. This leadership position requires a strategic mindset, strong operational expertise, and the ability to inspire and motivate a diverse team in a fast-paced beauty and wellness industry.

Key responsibilities

• Oversee all day-to-day operations of the branch, including opening and closing procedures, inventory management, and facility maintenance
• Manage and supervise staff performance, including recruitment, training, scheduling, and performance evaluations to ensure a high-performing team
• Drive sales targets and revenue growth through effective sales strategies, promotional activities, and customer retention programmes
• Ensure exceptional customer service standards are maintained across all client interactions and beauty services
• Monitor financial performance, manage budgets, control costs, and maximise profitability
• Maintain compliance with health and safety regulations, hygiene standards, and company policies
• Build and maintain positive relationships with clients, staff, and suppliers
• Implement marketing initiatives and promotional campaigns to increase brand awareness and customer acquisition
• Handle customer complaints and concerns professionally, ensuring swift resolution and customer satisfaction
• Prepare and submit regular reports on branch performance, sales, and operational metrics to senior management
• Ensure proper scheduling of beauty therapists, aestheticians, and support staff to optimise service delivery
• Collaborate with head office to implement company strategies and maintain brand consistency across all locations

What we're looking for

• Proven experience as a Branch Manager or similar retail/salon management role within the beauty, wellness, or hospitality industry
• Strong leadership and people management skills with the ability to motivate and develop team members
• Excellent sales and business acumen with demonstrated ability to meet and exceed targets
• Proficiency in financial management, budgeting, and cost control
• Outstanding customer service orientation and proven ability to deliver exceptional client experiences
• Knowledge of beauty industry practices, treatments, and products is highly desirable
• Strong organisational and time management skills with the ability to multitask in a dynamic environment
• Excellent communication and interpersonal skills
• Proficiency in point-of-sale (POS) systems and basic computer literacy
• Ability to work flexible hours, including evenings and weekends as required
• A valid driver's licence is preferred
• Fluency in English and Filipino is essential
• Bachelor's degree in Business Administration, Management, or a related field is preferred but not essential if you have substantial relevant experience

What we offer

Fortune Esthe Beauty Clinic Salon is committed to supporting the professional growth and wellbeing of our team members.

We offer a competitive salary package commensurate with experience and qualifications.

• performance bonuses
• health and wellness support
• opportunities for continuous professional development and training
• staff discounts on our beauty treatments and products, allowing you to experience and benefit from our premium services.
• We believe in maintaining a healthy work-life balance and are open to discussing flexible arrangements where possible.
• Career advancement opportunities are available for motivated individuals who demonstrate exceptional performance and leadership potential within our growing business.