Branch Loan Collections Specialist

City Savings Bank

Diffun

On-site

PHP 223,000 - 357,000

Full time

2 days ago

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Job summary

City Savings Bank is seeking a Branch Collection Associate (BCA) to monitor and execute on-time billing and collections across the branch loans portfolio. The role includes achieving collection targets, performing activities such as redemption and posting payments, and assessing borrowers' repayment capability.

Qualified applicants hold a bachelor's degree, have driving skills (motorcycle) with a valid license, strong communication in the local dialect, and must be willing to travel extensively

Qualifications

Bachelor's degree is required.
Experience in loans and collections is an advantage.
Driving motorcycle with a valid license is required.
Strong communication skills in the local dialect.
Must be willing to travel extensively and be familiar with the area of operations.

Responsibilities

Achieve collection targets for the NPL portfolio and KPIs.
Perform collections activities: redemption, posting payments, restructuring, billings, condonation, field visits, SMS sends.
Analyze accounts and evaluate clients' ability to pay.
Compute possible loan restructurings as needed.
Prepare and submit all required reports on time.
Check documents for completeness, timeliness, and accuracy.
Provide excellent customer service to clients according to standards.

Skills

Communication skills

Driving skills

Travel readiness

Local dialect proficiency

Customer service

Education

Bachelor's degree

Job description

Qualified applicants hold a bachelor's degree, have driving skills (motorcycle) with a valid license, strong communication in the local dialect, and must be willing to travel extensively

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