Branch Growth & Customer Experience Leader

Dermcare Inc.; Pampanga; On-site; PHP 334,800 - 502,200; Full time

Job summary

A wellness and skincare company in Pampanga is seeking a Branch Manager to drive sales performance while ensuring compliance with top service and operational standards. You'll implement marketing initiatives and build strong customer relationships to achieve sales targets. The ideal candidate should possess a Bachelor's degree and 2–3 years of experience in retail or wellness operations, complemented by excellent leadership and interpersonal skills. This role may require work on weekends and holidays, reflecting the dynamic nature of the industry.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or any related field.
• At least 2–3 years of experience in retail, wellness, spa, or clinic operations.
• Proven track record in sales achievement and customer service excellence.
• Strong background in sales, marketing, and customer engagement strategies.
• Knowledge of basic accounting and inventory management.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail and problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Proficient in MS Office and/or sales and inventory systems.

Responsibilities

• Drive sales performance and ensure achievement of branch sales targets.
• Implement marketing initiatives to increase brand awareness.
• Coordinate with marketing teams on promotional campaigns.
• Build and maintain strong customer relationships.
• Ensure compliance with accounting and cashiering procedures.
• Monitor inventory and manage stock levels.
• Oversee daily branch operations and maintain standards.
• Ensure all equipment and machines are operational.
• Supervise and support branch personnel effectively.
• Monitor administrative requirements, including permits and payroll documents.

Skills

Sales management

Customer management

Inventory management

Problem solving

Communication skills

Education

Bachelor’s degree in Business Administration or related field

Job description

A wellness and skincare company in Pampanga is seeking a Branch Manager to drive sales performance while ensuring compliance with top service and operational standards. You'll implement marketing initiatives and build strong customer relationships to achieve sales targets. The ideal candidate should possess a Bachelor's degree and 2–3 years of experience in retail or wellness operations, complemented by excellent leadership and interpersonal skills. This role may require work on weekends and holidays, reflecting the dynamic nature of the industry.