Branch Banking Operations Head (Ayala Cebu) - Onsite

TASQ Staffing Solutions; Cebu City; On-site; PHP 781,200 - 1,116,000; Full time

Job summary

A staffing solutions company is seeking a Branch Banking Operations Manager to oversee branch operations in Cebu City. Candidates should have a Bachelor's degree in a relevant field and at least 10 years of managerial experience in branch banking operations. Responsibilities include ensuring compliance with bank policies, managing customer service, and leading operational efficiency efforts. This onsite position offers the opportunity to lead a dedicated team in a dynamic environment.

Qualifications

• Bachelors degree in Accountancy, Business Administration, Management, Finance, Economics, or similar discipline is required.
• At least 10 years experience in Branch Banking Operations in a managerial capacity.
• Strong ability to lead and manage teams.

Responsibilities

• Assist the BBG Head in ensuring branches adhere to policies and procedures.
• Conduct pre-audit examinations to all branches as necessary.
• Manage customer complaints and resolve them promptly.
• Implement efficient workflow for clearing operations.
• Conceptualize policies for cash management operations.

Skills

Team leadership

Branch banking knowledge

Customer service skills

Education

Bachelors Degree in Accountancy or similar discipline

Masters degree in Business Administration or similar discipline

CPA or similar certification

Job description

Work Setup

Onsite (Ayala Cebu)

Schedule

8:30AM - 5:30PM

Requirements

• Bachelors Degree in Accountancy, Business Administration, Management, Finance, Economics, or any similar discipline is required for this position.
• Masters degree in Business Administration, or any similar discipline, is an advantage.
• Certification/professional license (Certified Public Accountant, Certified Internal Auditor, and/or Juris Doctor) is preferred but not required.
• At least 10 years experience in Branch Banking Operations in a managerial capacity.
• Strong ability to lead and manage teams.

Responsibilities

• Branch Operations: Assist the BBG Head in the branch operation aspect by ensuring that the branches and its support units strictly adhere to approved and established policies and procedures of the bank in its day-to-day operation.
• Talent Management: Conducts pre-audit examination to all branches as necessary.
• Customer Service Functions: Acts/reports branches clients complaint and resolve immediately within the specified period.
• Centralized Clearing Unit Management: Implements effective workflow of clearing operations into operating efficiency and cost‑effective processes.
• Cash Management Unit: Conceptualizes and implements policies that promote effective workflow of cash management operations into operating efficiency, cost‑effective processes, and safety of cash, personnel, and other assets of the bank.