BPO Process Excellence Lead - Healthcare (Cebu) | Hybrid

TASQ Staffing Solutions; Cebu City; On-site; PHP 892,800 - 1,339,200; Full time

Job summary

A staffing and recruitment agency is seeking a Process Excellence Lead in Cebu City. This hybrid role focuses on driving process improvements within the healthcare sector using Lean Six Sigma methodologies. The ideal candidate should have a Lean Six Sigma Green Belt certification and 5 to 7 years of experience in process excellence. Responsibilities include leading a team, managing transitions, and ensuring effective operation control. This position requires night shift availability and is a great opportunity to make an impact in a vital industry.

Qualifications

• Lean Six Sigma Green Belt Certified required.
• 5 to 7 years of related work experience in process excellence/improvement.
• Open to experience in various industries, preferably healthcare.

Responsibilities

• Drive process improvements using Lean Six Sigma, automation, and analytics.
• Monitor operations while identifying and mitigating risks.
• Manage transitions by tackling critical quality-related items.
• Lead small- and large-scale projects effectively.
• Guide a team of Black Belts.

Skills

Lean Six Sigma

Process Improvement

Team Leadership

Analytics

Education

At least 2nd years in college

Job description

About the job: Process Excellence Lead - Healthcare (Cebu City) | Hybrid

Nature Of the Account: Healthcare

Start Date: ASAP

Type of Support: Voice Account

Work Arrangement: Hybrid (3x onsite / week)

Shift Schedule: Night Shift

Educational Requirement

• At least 2nd years in college

Work Experience

• Required least Lean Six Sigma Green Belt Certified
• 5 to 7 years of related work experience in process excellence/improvement
• Preferred healthcare industry experience but open to any industry exposure (Manufacturing, Engineering, etc.).

Responsibilities

• Driving process improvements/transformation using different levers like Lean Six Sigma, automation, analytics, etc.
• Effective operation control through monitoring, risk identification, and mitigation.
• Effective and seamless transition management by highlighting and tackling critical items with quality and other aspects.
• Drive ideation, and small- and large-scale projects
• Effectively lead and guide a team of Black Belts.