BPO Patient Intake Representative (Behavioral Health)

Sequential Technologies International; Quezon City; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Competitive compensation package

Night differential

Government mandated benefits

Career growth opportunities

Job summary

Sequential Technologies International is seeking candidates with deep exposure to US Healthcare workflows and Behavioral Health. The role requires solid knowledge of HIPAA compliance, EMR/CRM systems, and payment posting/reconciliation.

Core duties include multi-provider scheduling, basic insurance verification, understanding eligibility and the full claims lifecycle, plus proactive follow-ups on unpaid claims and negotiation of payment arrangements.

Qualifications

• Industry exposure to US healthcare workflows and behavioral health.

Responsibilities

• Follow-ups on unpaid claims and negotiate payment arrangements.
• Coordinate with payers and internal teams to support revenue cycle.
• Assist with basic insurance verification and pre-screening.
• Support onboarding and education on HIPAA-compliant processes.

Skills

HIPAA compliance

EMR/CRM systems

payment posting

reconciliation

multi-provider scheduling

insurance verification

benefits eligibility

claims lifecycle

unpaid claims follow-up

negotiation of payment arrangements

payers coordination

internal teams collaboration

Tools

Payroll/finance systems

Job description

WE'RE HIRING!

What We Are Looking For:

Industry Match: Deep exposure to US Healthcare workflows and Behavioral Health.

• Tech-Savvy: Solid knowledge of HIPAA compliance, EMR/CRM systems, and payment posting/reconciliation.
• Core Skills: * Multi-provider scheduling & basic insurance verification/pre-screening.
• Comprehensive understanding of eligibility, benefits, and the entire claims lifecycle.
• Strong follow-ups on unpaid claims and negotiation of payment arrangement setups.
• Coordination with payers, internal teams, and supporting payroll/finance operations.

WHAT'S IN IT FOR YOU?

• Competitive Compensation Package (Basic + Allowances)
• Performance Incentives and Collection Bonuses
• Night Differential and Government Mandated Benefits
• A vibrant work culture with massive career growth opportunities!