BPO Operations & Contracts Manager
Foundever®
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Job summary
Foundever® in Manila seeks an experienced Client Contract and Account Operations professional to support key client relationships. You will assist senior managers, help drive contract performance, and ensure contracts stay current across scope and conduction periods.
You will coordinate with operations, finance, and client teams on pricing, service levels, reporting, and continuous improvement initiatives to maximize client satisfaction and profitability.
Job description
Foundever® in Manila seeks an experienced Client Contract and Account Operations professional to support key client relationships. You will assist senior managers, help drive contract performance, and ensure contracts stay current across scope and conduction periods.
You will coordinate with operations, finance, and client teams on pricing, service levels, reporting, and continuous improvement initiatives to maximize client satisfaction and profitability.
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