Bpo Customer Service Representatives With 6 Months Experience 25K-30 Pay

NeksJob Philippines; Pasay; On-site; PHP 201,000 - 301,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

NeksJob Philippines in Pasay is seeking a Customer Care Representative to support customers through phone, email, and chat by answering questions, explaining product details, and helping resolve technical concerns.

The role requires confident communication, attentive listening, and comfort with basic computer tasks, with on-site work and a paid training program.

Qualifications

• At least 6 months call center experience.
• SH/SHS graduate with basic computer literacy.
• Willing to work on site and have good communication skills.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Call center experience

Basic computer literacy

Good communication skills

Education

SH/SHS Grad

Job description

Join our team as a Customer Care Representative! You’ll support customers through phone, email, and chat by answering questions, explaining product details, and helping resolve technical concerns. To succeed in this role, you should be a confident communicator, an attentive listener, and comfortable with basic computer tasks.

Main Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment