Bpo Customer Service Representatives With 6 Months Experience 25K-30 Pay

NeksJob Philippines; Baco; Vor Ort; PHP 234.000 - 301.000; Vollzeit

Benefits dieser Stelle

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Zusammenfassung

NeksJob Philippines is seeking a Customer Care Representative to support customers via phone, email, and chat. You will explain product details, guide customers through options, and resolve technical concerns with clear communication.

Ideal candidates have at least 6 months of call center experience, strong listening skills, and basic computer proficiency. The role requires on-site work and offers paid training, bonuses, and benefits in a supportive team environment.

Qualifikationen

• At least 6 months call center experience.
• SH/SHS Grad.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Aufgaben

• Handle inbound phone calls regarding accounts, product info, and order updates.
• Explain policies, services, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues at first contact.
• Maintain accurate records of all customer interactions and changes to accounts.

Kenntnisse

Good communication

Active listening

Problem solving

Basic computer skills

Ausbildung

Senior High School graduate

Tools

CRM software

Jobbeschreibung

Join our team as a Customer Care Representative! You’ll support customers through phone, email, and chat by answering questions, explaining product details, and helping resolve technical concerns. To succeed in this role, you should be a confident communicator, an attentive listener, and comfortable with basic computer tasks.

Main Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment