Apply Now! | Customer Service Agent | 6 Months BPO Experience

NeksJob Philippines; Makati; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

NeksJob Philippines in Makati is seeking dedicated Call Center Agents to respond to inquiries, resolve concerns, and provide effective solutions, ensuring every interaction reflects our commitment to excellent service.

You will answer calls, explain products and policies, update records, and maintain detailed notes to support high-quality customer experiences while working on site in a fast-paced environment.

Qualifications

• At least 6 months call center experience.
• High school graduate (SH/SHS).
• Willing to work on site.
• Basic computer literacy required.
• Excellent communication skills.

Responsibilities

• Answer customer calls and assist with inquiries.
• Explain products, services, and company policies.
• Resolve customer issues quickly and professionally.
• Update customer records and account information.
• Keep detailed notes of every customer interaction.

Skills

Call center experience

Good communication skills

Basic computer literacy

Education

SH/SHS Grad

Job description

We're looking for dedicated Call Center Agents who are passionate about helping customers. In this role, you'll respond to inquiries, resolve concerns, provide effective solutions, and ensure every interaction delivers a positive customer experience while upholding our commitment to excellent service.

What You'll Do:

Answer customer calls and assist with inquiries.

Explain products, services, and company policies.

Resolve customer issues quickly and professionally.

Update customer records and account information.

Keep detailed notes of every customer interaction.

Qualifications

At least 6 months call center experience

SH/SHS Grad

Willing to work on site

Basic computer literacy

Good communication skills

Why Join Us

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment