BPO Agent - Hotel Booking Assistant - Fixed Weekends OFF

Recruitify_HR; Caloocan; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Competitive salary

HMO coverage (Day 1)

Monthly allowances

Performance bonuses

13th month pay

Paid training

Paid time off

Career advancement

Team events

Job summary

Recruitify_HR in Metro Manila is hiring for a customer support role that handles voice and non-voice inquiries with a focus on resolving issues efficiently. You will maintain records in an internal system and ensure satisfaction by staying informed about products and policies.

Fresh graduates are welcome, and onsite interviews will be conducted. The position offers a full-time schedule, competitive compensation, HMO from Day 1, monthly allowances and performance bonuses, plus opportunities for

Qualifications

• High school diploma or equivalent; college undergraduates welcome.
• BPO experience is a plus but not required.
• Willing to work onsite and attend on-site interviews.
• Fresh grads are encouraged to apply to start a career in customer support.
• Excellent written and verbal communication skills are important.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice accounts.
• Maintain accurate and updated records in our internal system.
• Ensure customer satisfaction by resolving issues professionally and efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with the team for continuous improvement and success.

Skills

Customer service

Verbal communication

Written communication

Record keeping

Education

High school diploma or equivalent

College undergraduate welcome

Tools

CRM software

Internal system

Job description

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations
  
  

What You'll Be Doing

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success
  
  

You're a Great Fit If You

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career
  
  

Work Schedule

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off
  
  

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.