Travel/Hotel Booking Agent (Start ASAP)

Far Eastern University; Philippines; Remote; PHP 290,000 - 402,000; Full time

Benefits offered by this job

HMO Day 1

Signing Bonus 30k

Monthly Allowances

Performance Bonuses

13th/14th Month Pay

Paid Training

Paid Time Off

Career Advancement

Team Events

Job summary

Far Eastern University is seeking candidates for customer support roles to resolve inquiries via voice and non-voice channels. Onsite interviews are required, and a high school diploma or higher is accepted, with fresh graduates encouraged to apply.

We offer a competitive salary package, HMO from day 1, monthly allowances, performance bonuses, and a 30k signing bonus. Full-time positions with 8-hour shifts, Weekdays only, and career advancement opportunities are provided.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

Job description

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?
We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th and 14th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations
• 30k Signing Bonus

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.