BPO Agent: High-Volume Support with Perks & Bonus

Gratitude Philippines; Muntinlupa; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Annual Company Trip

Free Meals

Sleeping Quarters

Performance Bonus

Incentives

Job summary

A leading BPO company in Muntinlupa is hiring skilled agents for immediate openings. This full-time position offers a competitive salary package between ₱25,000 to ₱40,000 with allowances and incentives. Responsibilities include managing high-volume inbound customer inquiries and providing timely solutions. Ideal candidates should have at least 6 months of BPO experience or be college graduates. The role provides an enriching environment with excellent office amenities and regular team celebrations.

Qualifications

• Minimum 6 months BPO experience is mandatory for experienced agents.
• College graduates/freshers are welcome to apply for select entry-level accounts.

Responsibilities

• Professionally manage and resolve high-volume inbound customer inquiries in a timely and accurate manner.
• Identify, troubleshoot, and provide solutions for customer concerns.
• Maintain a high level of product and procedural knowledge to assist customers.

Skills

BPO experience

Customer service

Problem-solving

Education

High/Senior High School

College graduate

Job description

A leading BPO company in Muntinlupa is hiring skilled agents for immediate openings. This full-time position offers a competitive salary package between ₱25,000 to ₱40,000 with allowances and incentives. Responsibilities include managing high-volume inbound customer inquiries and providing timely solutions. Ideal candidates should have at least 6 months of BPO experience or be college graduates. The role provides an enriching environment with excellent office amenities and regular team celebrations.