BPO Specialist - High Earnings & Elite On-Site Perks Manila

Gratitude Philippines; Muntinlupa; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Competitive salary package

Best office amenities including dedicated WIFI zones and gaming areas

Free day meals and team celebrations

Job summary

A leading BPO company in the Philippines, specializing in travel, healthcare, and banking, is seeking BPO Specialists for immediate openings. The role involves managing high-volume customer inquiries and providing effective solutions. Applicants with a minimum of 6 months BPO experience are preferred, but fresh graduates are also encouraged to apply for certain entry-level positions. Competitive salary packages up to ₱40,000, with various perks including meals and office amenities, make this an attractive opportunity.

Qualifications

• Minimum 6 Months BPO Experience for experienced agents.
• College Graduates/Freshers accepted for certain roles.

Responsibilities

• Manage and resolve inbound customer inquiries via phone, chat, or email.
• Identify, troubleshoot, and provide solutions for customer concerns.
• Maintain a high level of product and procedural knowledge.

Skills

Customer service skills

Problem-solving

Effective communication

Education

College degree or equivalent

Job description

A leading BPO company in the Philippines, specializing in travel, healthcare, and banking, is seeking BPO Specialists for immediate openings. The role involves managing high-volume customer inquiries and providing effective solutions. Applicants with a minimum of 6 months BPO experience are preferred, but fresh graduates are also encouraged to apply for certain entry-level positions. Competitive salary packages up to ₱40,000, with various perks including meals and office amenities, make this an attractive opportunity.