BPO Call Center Agent – Growth, Bonuses & Training

JobsAvenuePH; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary packages

Performance bonuses

Health Insurance

Paid training programs

Employee engagement programs

Career growth opportunities

Job summary

A leading BPO company is seeking Call Center Agents in Makati. The position is open to Senior High School and High School graduates, including fresh graduates and experienced agents. Responsibilities include assisting customers via phone and chat, resolving inquiries, and documenting interactions. The company offers competitive salaries, performance bonuses, and opportunities for career advancement. Join a supportive environment with extensive training programs and professional development opportunities.

Qualifications

• At least Senior High School Graduate.
• High School Graduate (Old Curriculum) accepted.
• Basic English communication skills required.
• Willing to work onsite in Makati City.

Responsibilities

• Assist customers and provide excellent service through various channels.
• Handle customer inquiries regarding products, services, or account concerns.
• Document customer interactions in the system.
• Ensure customer satisfaction and resolve concerns efficiently.

Skills

Basic English communication skills

Strong work ethic

Team player

Problem solving

People skills

Organizational skills

Interpersonal skills

Education

Senior High School Graduate

High School Graduate (Old Curriculum)

Job description

A leading BPO company is seeking Call Center Agents in Makati. The position is open to Senior High School and High School graduates, including fresh graduates and experienced agents. Responsibilities include assisting customers via phone and chat, resolving inquiries, and documenting interactions. The company offers competitive salaries, performance bonuses, and opportunities for career advancement. Join a supportive environment with extensive training programs and professional development opportunities.