BOS Associate I

FUJIFILM Business Innovation Taiwan; Philippines; On-site; PHP 201,000 - 257,000; Full time

Job summary

FUJIFILM Business Innovation Taiwan is seeking a BOS Associate I for a back-office role in the Philippines. The position involves complex data entry, processing, reporting, reconciliation and analysis to support the BOS team in achieving business goals.

Qualified candidates are graduates of a two-year program (Bachelor’s degree an advantage) and must be eligible to work in the Philippines. The role may require overtime and adherence to PPE and safety policies as part of standard operating

Qualifications

• Graduate of any two-year course or in 2nd year of college.
• Bachelor’s degree is an advantage.
• Must be eligible to legally work in the Philippines.

Responsibilities

• Perform standard to complex data processing and back office duties.
• Prepare and send job status, forecast and reports.
• Handle inquiries, respond to updates, and escalate issues as needed.
• Maintain accuracy, timeliness and quality standards.
• Provide support during peak periods and assist other functions as required.
• Adhere to safety policies and wear PPE as required.

Skills

English proficiency

Organized and analytical

Detail oriented

Typing speed 166 kpm

Education

Two-year college or higher

Bachelor’s degree an advantage

Tools

Data entry systems

Job description

Responsible for:

The BOS Associate I is a back office role capacity with complex data entry/processing duties, reporting, reconciliation, analysis and delegated tasks to support the BOS team in the execution of business goals and objectives

Extent of Authority:

• Perform standard to complex data processing and back office duties, reporting, reconciliation and analysis according to procedures set per job or task

Main Activities:

• Perform back office duties while managing delegated tasks efficiently
• Meet the required job target, accuracy, turnaround time and quality standards of BOS jobs
• Prepare and send job status, forecast, performance, timesheet and other related reports
• Communicate, acknowledge and respond to updates, queries or escalations in a timely or urgent manner
• Support the team in ensuring a service-oriented and professional working environment
• Escalate technical, operational and administrative issues and concerns to the line manager
• Act as a reliever for other functions during peak volumes or in the absence of the Co-Associate
• Perform miscellaneous job-related duties as assigned
• Use or wear personal protective equipment (PPE) e.g. vests, ear plugs, safety shoes, safety goggles etc. as per PPE requirements in your designated work area.
• Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers, FUJIFILM Data Management Solutions Pty Limited (FUJIFILM DMS) sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties.
• Ensure all FUJIFILM DMSpolicies, including Business Management System and Security policies and procedures are adhered to.
• Ensure Work Health and Safety policies and procedures are adhered to.
• Ensure that you, and employees within your area of responsibility, take care at all times to work in a safe manner and report workplace hazards.

Key Skills and Personality Traits:

Key Skills:

• Knowledgeable in the data entry function, systems and tools
• Good command of verbal and written English
• Strong commitment to deliver and meet deadlines
• Highly organized, analytical and detail-oriented
• Proactive attitude and outlook towards work
• Customer service orientation and a sense of ownership
• Manage time and maintain composure during stressful situations
• Minimum typing speed of 166 keystrokes per minute (kpm)

Personality Traits:

• Communicate, build rapport and relate well with other people
• Flexible to render overtime at short notice or changes in work schedules or rest days
• Receive and give feedback, concerns, issues, suggestions in a constructive or professional manner

Qualifications and Typical Experience:

• At least graduate of any two-year course or second year college level
• Bachelor’s degree on any related course is an advantage
• Must at least have a “Met Expectations” overall performance rating

Special Circumstances:

• Use or wear personal protective equipment (PPE) e.g. vests, ear plugs, safety shoes, safety goggles etc. as per PPE requirements in your designated work area.
• Must be eligible to legally work in the Philippines.
• Employment is dependent on a national police criminal history check that is acceptable to FUJIFILM DMS.
• Additional security clearances may be required as requested by FUJIFILM DMS or its clients.
• Required to work reasonable additional hours as may be necessary to meet the requirements of the position.
• Maintain FUJIFILM DMS and client confidentiality.
• Some travel may be required to various FUJIFILM DMS sites, interstate or overseas to meet requirements of the role.
• May be needed to be on-call from time to time to meet requirements of the role.
• Required to participate in workplace fit-for-work initiatives (including stretching programs).