Bilingual Medical Billing & Support Specialist

Global Healthcare Resource; Cebu City; On-site; PHP 223,000 - 335,000; Full time

Job summary

Global Healthcare Resource Philippines Inc. in Cebu City is seeking a bilingual customer service associate to handle inbound and outbound calls with healthcare providers, insurers, and patients in Spanish and English. The role emphasizes medical billing, claims follow-ups, and accurate account inquiries while maintaining HIPAA compliance.

You will document interactions in the system, review billing details, and ensure excellent service with strong communication and problem-solving skills.

Qualifications

• Bilingual in Spanish and English.
• Experience in healthcare customer service preferred.
• Knowledge of HIPAA compliance.

Responsibilities

• Handle inbound and outbound calls to healthcare providers, insurers, and patients.
• Document interactions in the system with accuracy.
• Review billing details and follow up on claims.

Skills

Bilingual Spanish/English

Job description

Global Healthcare Resource Philippines Inc. in Cebu City is seeking a bilingual customer service associate to handle inbound and outbound calls with healthcare providers, insurers, and patients in Spanish and English. The role emphasizes medical billing, claims follow-ups, and accurate account inquiries while maintaining HIPAA compliance.

You will document interactions in the system, review billing details, and ensure excellent service with strong communication and problem-solving skills.