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CAMCO MEGA SALES in the Philippines seeks a Café Operations Supervisor to lead daily cafe operations, ensure quality, train staff, and manage schedules.
You will handle inventory, cash handling, POS, promotions, and customer service, maintaining cleanliness and food-safety. Weekend/shift flexibility is required to meet business demands.
Supervise and manage daily café operations.
Prepare and serve coffee, beverages, and other menu items according to company standards.
Train, coach, and supervise baristas and café staff.
Prepare and monitor employee schedules, attendance, and shift assignments.
Ensure consistent product quality, taste, presentation, and portion control.
Monitor inventory of coffee beans, milk, syrups, food items, packaging, and other supplies.
Conduct regular inventory counts and coordinate replenishment of stocks.
Monitor daily sales, cash handling, POS transactions, and end-of-day reports.
Ensure proper opening and closing procedures.
Maintain cleanliness, sanitation, and proper food-safety practices.
Handle customer concerns and resolve service issues professionally.
Monitor staff compliance with company policies, procedures, and service standards.
Minimize product waste, inventory losses, and operational expenses.
Coordinate with suppliers regarding orders, deliveries, and product availability.
Assist management in implementing promotions, marketing activities, and sales strategies.
Monitor café equipment and report maintenance or repair requirements.
Prepare daily/weekly operational reports for management.
Ensure the café maintains a welcoming, organized, and professional environment.
Perform other duties related to café operations as assigned by management.
Bachelor’s degree in Hospitality Management, Business Administration, Food Service Management, or a related field is preferred.
At least 2–3 years of experience as a Barista, with supervisory or managerial experience preferred.
Strong knowledge of coffee preparation, espresso machines, and beverage-making techniques.
Good leadership, communication, and customer-service skills.
Knowledgeable in inventory management, cash handling, and basic sales reporting.
Organized, responsible, trustworthy, and detail-oriented.
Able to train and motivate employees.
Can work under pressure and handle multiple tasks.
Willing to work on weekends, holidays, and shifting schedules when required.