Banking Customer Experience Specialist

Security Bank Corporation; Balanga; On-site; PHP 180,000 - 280,000; Full time

Job summary

Security Bank Corporation in Balanga, Philippines, invites applications for a Teller role within Branch Banking. You will handle everyday financial transactions, provide personalized service, and promote bank products to clients.

Fresh graduates are welcome. The position offers exposure to retail banking operations, strong team support, and opportunities to grow in a competitive banking environment.

Qualifications

• Able to understand and analyze numerical information and to make the right conclusions and decisions.
• Ability to execute speedy and effective resolution of customer issues and complaints.
• Ensures interactions with customers and team members are always polite and positive.
• Actively seeks new ways of working to improve efficiency and productivity.

Responsibilities

• Daily processing of financial transactions within service standards (deposits, withdrawals, encashment, payments).
• Assessing customer needs and referring complaints to Branch Manager for prompt resolution.
• Promoting the bank's products and services to generate leads.

Skills

Numerical analysis

Customer service

Problem solving

Communication

Education

Bachelor's degree

Job description

Security Bank Corporation in Balanga, Philippines, invites applications for a Teller role within Branch Banking. You will handle everyday financial transactions, provide personalized service, and promote bank products to clients.

Fresh graduates are welcome. The position offers exposure to retail banking operations, strong team support, and opportunities to grow in a competitive banking environment.