A banking institution in Davao del Sur is seeking dedicated individuals for customer service roles involving transaction handling, cash management, and client interaction. Ideal candidates will exhibit strong mathematical skills and exceptional customer service abilities to ensure a seamless banking experience. This opportunity is ideal for individuals pursuing growth in a financial services career.
Qualifications
Ability to perform accurate calculations and balance accounts.
Strong communication and interpersonal skills.
Ability to greet customers warmly and resolve inquiries.
Responsibilities
Accurately handle transactions including deposits and withdrawals.
Greet customers and provide information on banking services.
Maintain and reconcile cash drawers and transaction records.
Skills
Customer service
Mathematical skills
Interpersonal skills
Education
Some college coursework in business or finance
Job description
Job Description
Process customer transactions: Accurately and efficiently handle a variety of transactions, including deposits, withdrawals, loan payments, check cashing, and account transfers.
Provide excellent customer service: Greet customers warmly, answer inquiries regarding account balances, fees, and banking services, and resolve customer issues promptly and professionally.
Maintain cash and balance records: Accurately count and balance cash drawers at the beginning and end of each shift, reconcile transactions, and maintain accurate records of all transactions.
Qualifications
Some positions may require some college coursework in business, finance, or a related field.
Basic mathematical and accounting skills: Ability to perform accurate calculations, balance accounts, and handle cash transactions efficiently.
Excellent customer service skills: Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner, resolve customer inquiries, and build positive relationships.