Automotive Parts Sales Representative

Huateng Car Upholstery Corp; Cavite City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local car service company in Cavite City seeks a dedicated customer service representative to greet clients, assess their vehicle needs, and promote various detailing and upholstery services. Responsibilities include quoting, collaborating with teams, and following up with customers to ensure satisfaction and repeat business. Knowledge of detailing products and a customer-centric approach are essential for this role.

Responsibilities

• Greet customers and assess their vehicle care or restoration needs.
• Promote and sell detailing, paint correction, ceramic coating, interior renovation, and upholstery services.
• Explain service options, pricing, materials, and timeframes to clients.
• Prepare accurate quotations and work orders based on customer requirements.
• Maintain in-depth knowledge of detailing products, techniques, and upholstery materials.
• Follow up with leads, inquiries, and previous customers to generate repeat business.
• Collaborate with the detailing and upholstery teams to ensure customer expectations are met.
• Monitor work progress and provide updates to clients.
• Handle customer feedback, concerns, and post-service follow-ups professionally.
• Maintain records of sales, service bookings, and customer interactions.
• Participate in promotional activities, social media marketing, and local events to attract new clients.

Job description

• Greet customers and assess their vehicle care or restoration needs.
• Promote and sell detailing, paint correction, ceramic coating, interior renovation, and upholstery services.
• Explain service options, pricing, materials, and timeframes to clients.
• Prepare accurate quotations and work orders based on customer requirements.
• Maintain in-depth knowledge of detailing products, techniques, and upholstery materials.
• Follow up with leads, inquiries, and previous customers to generate repeat business.
• Collaborate with the detailing and upholstery teams to ensure customer expectations are met.
• Monitor work progress and provide updates to clients.
• Handle customer feedback, concerns, and post-service follow-ups professionally.
• Maintain records of sales, service bookings, and customer interactions.
• Participate in promotional activities, social media marketing, and local events to attract new clients.