Automation & Optimization Analyst

copeland; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Copeland is seeking a Data & Analytics professional to join our global climate technology team. You will manage ServiceNow D&A, fulfill data requests, and build reports and dashboards using Sigma Computing and Power BI to support business decisions.

You should have a bachelor's degree in data analytics, CS, or IS, with 2 years' experience, strong data governance, SQL skills, and experience with Snowflake and automation tools like Power Automate.

Qualifications

• Bachelor's or higher in data analytics, CS, IS or related fields.
• Minimum 2 years of relevant experience.
• Proficient in Sigma Computing and Power BI.
• Experience with ETL, Snowflake, and automation tools.
• Knowledge of ERP environments (Oracle).

Responsibilities

• Manage and administer D&A ServiceNow instance.
• Handle tickets for Copeland Data and Analytics inquiries.
• Fulfil data requests and analytics project support.
• Create reports and dashboards with Sigma Computing.
• Provide data analysis to support business decisions.
• Ensure data quality and governance across analytics.
• Develop automated data workflows to improve efficiency.

Skills

Data analytics

SQL

Stakeholder mgmt

Analytical thinking

Problem solving

Education

Bachelor's degree in data analytics / CS / IS

Tools

Sigma Computing

Power BI

Snowflake

Power Automate

Power Apps

Oracle

Job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best‑in‑class engineering, design and manufacturing combined with category‑leading brands in compression, controls, software and monitoring solutions result in next‑generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Functions and Tasks

Responsibilities

• Manage & Administration of D&A ServiceNow Instance
• Manage the ServiceNow environment and handle ticket requests for all Copeland Data and Analytics inquiries.
• Fulfil Data & Analytics Requests and Analytics Project Support
• Fulfil reporting, dashboard, and data requests from business stakeholders.
• Build and maintain reports and dashboards using Sigma Computing,
• Provide data analysis and insights to support business and operational decisions.
• Work with stakeholders to understand reporting requirements and deliver fit‑for‑purpose solutions.
• Validate data and reporting outputs to ensure accuracy and consistency.
• Support data governance, reporting standards, and analytics best practices across the organization.
• Implement Automation & Optimization
• Develop and implement automated data workflows and reporting processes to improve efficiency, accuracy, and scalability.
• Utilize Sigma Computing and other analytics platforms to automate reports, dashboards, and recurring business reporting requirements.
• Analyze existing business processes, reports, and data flows to identify opportunities for optimization, automation, standardization, or elimination of manual activities.
• Design and enhance dashboards and self‑service analytics solutions that provide actionable insights for business stakeholders.
• Collaborate with cross‑functional teams to gather requirements and translate business needs into automated reporting and analytics solutions.
• Ensure data integrity and reliability through data validation, quality monitoring, and adherence to established data governance standards.
• Create and maintain documentation for automated processes, reporting solutions, and optimization initiatives, including knowledge transfer to end users.
• Monitor and continuously improve automated solutions to enhance performance, reduce processing time, and support evolving business requirements.
• Identify opportunities to streamline reporting, reduce manual effort, and improve operational efficiency through automation and process optimization.
• Additional Functions
• Perform other functions as may be deemed necessary by and needed to deliver the output guided by the company, site and department's vision, mission, and employee policies.

Educational Background

Bachelor's degree in data analytics, computer science, information systems, related fields

Skills and Abilities

• With 2 years of relevant experience
• Strong analytical and problem‑solving skills with the ability to translate data into actionable insights.
• Advanced proficiency in Sigma Computing, Power BI, and other business intelligence and visualization platforms.
• Experience with ETL processes, Snowflake, and low‑code/no‑code automation tools such as Power Automate and Power Apps.
• Knowledge of ERP systems and enterprise data environments (e.g., Oracle).
• Understanding of process improvement methodologies, including Lean and Six Sigma principles.
• Strong data validation, data quality, and reporting governance practices.
• Effective communication and stakeholder management skills, with the ability to gather requirements and present insights clearly.
• Adaptable and quick to learn new technologies, tools, and analytics platforms.
• Working knowledge of SQL and database concepts is preferred.
• High attention to detail, numeracy, and a continuous improvement mindset

Work Conditions

This role will have a mid shift schedule (3pm to 12mn)

It will follow US holidays

We have a hybrid work arrangement and we work on‑site for thrice a week

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future‑for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same g