Automation & Optimization Analyst

Copeland Philippines, Inc; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Copeland Philippines, Inc. is seeking a Data & Analytics professional to manage our D&A ServiceNow environment, fulfill BI requests, and develop automated data workflows.

You will build dashboards using Sigma Computing and Power BI, ensuring data integrity and governance across ERP systems like Oracle. You will collaborate with stakeholders to translate business needs into actionable analytics, support data governance, and contribute to process improvement initiatives in a hybrid on-site role in

Qualifications

• Bachelor's degree in data analytics, computer science, information systems, or related fields.
• At least 2 years of relevant experience in data analytics or BI.
• Proficiency with Sigma Computing and Power BI for reporting and dashboards.
• Experience with ETL processes, Snowflake, and low-code automation tools.
• Knowledge of ERP systems (Oracle) and data governance best practices.
• Strong analytical, data validation and data quality skills.

Responsibilities

• Manage and administer Copeland Data & Analytics ServiceNow instance.
• Fulfil reporting, dashboards, and data requests; build reports with BI tools.
• Develop automated data workflows and dashboards to improve efficiency.
• Perform other duties as needed to support the analytics function.

Skills

2 years of relevant experience

Analytical & problem solving

Communication

Adaptable

Data governance & quality

Education

Bachelor's degree in data analytics, computer science, information systems, related fields

Tools

Sigma Computing

Power BI

ETL

Snowflake

Power Automate

Power Apps

Oracle ERP

SQL

Lean Six Sigma

Job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Functions and Tasks Responsibilities

• Manage & Administration of D&A ServiceNow Instance - Manage the ServiceNow environment and handle ticket requests for all Copeland Data and Analytics inquiries.
• Fulfil Data & Analytics Requests and Analytics Project Support - Fulfil reporting, dashboard, and data requests from business stakeholders. Build and maintain reports and dashboards using Sigma Computing, Provide data analysis and insights to support business and operational decisions. Work with stakeholders to understand reporting requirements and deliver fit-for-purpose solutions. Validate data and reporting outputs to ensure accuracy and consistency. Support data governance, reporting standards, and analytics best practices across the organization.
• Implement Automation & Optimization - Develop and implement automated data workflows and reporting processes to improve efficiency, accuracy, and scalability. Utilize Sigma Computing and other analytics platforms to automate reports, dashboards, and recurring business reporting requirements. Analyze existing business processes, reports, and data flows to identify opportunities for optimization, automation, standardization, or elimination of manual activities. Design and enhance dashboards and self-service analytics solutions that provide actionable insights for business stakeholders. Collaborate with cross-functional teams to gather requirements and translate business needs into automated reporting and analytics solutions. Ensure data integrity and reliability through data validation, quality monitoring, and adherence to established data governance standards. Create and maintain documentation for automated processes, reporting solutions, and optimization initiatives, including knowledge transfer to end users. Monitor and continuously improve automated solutions to enhance performance, reduce processing time, and support evolving business requirements. Identify opportunities to streamline reporting, reduce manual effort, and improve operational efficiency through automation and process optimization.
• Additional Functions - Performs other functions as may be deemed necessary by and needed to deliver the output guided by the company, site and department’s vision, mission, and employee policies.

Educational Background

Bachelor's degree in data analytics, computer science, information systems, related fields

Skills and Abilities

• 2 years of relevant experience
• Strong analytical and problem-s solving skills with the ability to translate data into actionable insights.
• Advanced proficiency in Sigma Computing, Power BI, and other business intelligence and visualization platforms.
• Experience with ETL processes, Snowflake, and low-code/no-code automation tools such as Power Automate and Power Apps.
• Knowledge of ERP systems and enterprise data environments (e.g., Oracle).
• Understanding of process improvement methodologies, including Lean and Six Sigma principles.
• Strong data validation, data quality, and reporting governance practices.
• Effective communication and stakeholder management skills, with the ability to gather requirements and present insights clearly.
• Adaptable and quick to learn new technologies, tools, and analytics platforms.
• Working knowledge of SQL and database concepts is preferred.
• High attention to detail, numeracy, and a continuous improvement mindset.

Work Conditions

This role will have a mid shift schedule (3pm to 12mn). It will follow US holidays. We have a hybrid work arrangement and we work on-site for thrice a week.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity - and the power to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.