AU RTO Student Administration Officer (WFH) |

People Partners; Manila; Remote; PHP 350,000 - 600,000; Full time

Benefits offered by this job

HMO on Day 1

13th Month Pay

Remote work setup

Job summary

PeoplePartners is seeking an AU RTO Student Administration Officer to support an Australian client remotely, ensuring accurate and compliant student records across VETtrak and Cloud Assess.

The role emphasizes meticulous data management, adherence to RTO procedures, and timely processing of student records, with a fully remote setup and Monday–Friday schedule.

Qualifications

• 2+ years of RTO administration or data entry experience.
• Experience with VETtrak is required.
• Familiarity with Australian RTO administration processes.
• Experience using student management systems and maintaining records.
• Strong attention to detail and data accuracy.
• Ability to resolve record discrepancies and manage timelines.

Responsibilities

• Maintain accurate attendance and trainer competency records.
• Cross-check data between VETtrak and Cloud Assess.
• Review and approve assessments per procedures.
• Coordinate with trainers and students to resolve submissions.
• Process withdrawals per RTO rules.
• Investigate discrepancies in records.
• Keep information across systems consistent and up-to-date.
• Support compliance through proper documentation.
• Complete admin tasks within timelines.
• Communicate with trainers and students about requirements.

Skills

Attention to detail

Data accuracy

Organizational skills

Time management

Written communication

Verbal communication

Independent work

Education

No formal degree required

Tools

VETtrak

Cloud Assess

HubSpot

Job description

AU RTO Student Administration Officer (WFH) | ZR_1400_JOB

AU RTO Student Administration Officer | Remote

About PeoplePartners

• Great people. Global opportunities. A workplace where you can thrive! ?
• At PeoplePartners, we believe great careers start with great people. As a Great Place to Work® certified company , we're proud to build a people-first culture where talent is valued, growth is encouraged, and success is celebrated.
• We connect talented professionals with exciting Australian and international clients, giving you the opportunity to gain global exposure, develop your skills, and grow your career—all while working with a supportive team that genuinely cares about your success.
• Ready to do meaningful work with people who make work better? Your next career move starts here!

Role Overview

• Spotted a missing record before anyone else noticed? We might have just found our person. ?
• We're looking for an AU RTO Student Administration Officer to support one of our Australian clients in keeping student administration accurate, organized, and compliant.
• In Registered Training Organisation (RTO) administration, the smallest details can make the biggest difference. From reconciling student records in VETtrak and Cloud Assess to reviewing assessment information and resolving discrepancies, you'll help ensure student data is accurate and up to date.
• If you enjoy finding inconsistencies, maintaining organised records, and making sure everything checks out, this could be your kind of role.

Key Responsibilities

Maintain accurate student attendance and trainer competency records.

Cross-check student information between VETtrak and Cloud Assess to identify missing or inconsistent data.

Review and approve assessment tasks according to established procedures.

Coordinate with trainers and students to resolve incomplete or incorrect submissions.

Process student withdrawals accurately and in accordance with RTO procedures.

Investigate and resolve discrepancies in student and assessment records.

Maintain consistent and up-to-date information across student management systems.

Support RTO compliance through accurate recordkeeping and documentation.

Complete student administration tasks within required timelines.

Communicate professionally with trainers and students regarding administrative requirements.

Requirements

Required Qualifications (Must-Have):

At least 2 years of relevant experience in RTO administration or data entry.

Hands-on experience with VETtrak (required).

Familiarity with Australian Registered Training Organization (RTO) administration processes.

Experience using student management systems and maintaining student records.

Strong attention to detail and data accuracy.

Ability to identify and resolve record discrepancies.

Strong organizational and time management skills.

Ability to manage repetitive administrative tasks while maintaining quality.

Good written and verbal communication skills.

Ability to work independently and follow established procedures.

Preferred Qualifications (Nice-to-Have):

Experience using Cloud Assess for assessment administration.

Familiarity with HubSpot .

Experience reconciling student information across multiple systems.

Why Join PeoplePartners?

Your next opportunity should offer more than just another job! At PeoplePartners, we're committed to creating a workplace where you can build your career, connect with great people, and enjoy the journey along the way. Here's what makes joining our team exciting:

Great Place to Work® certified culture: Be part of a people-first workplace that values collaboration, respect, and employee experience.

Global career exposure: Work directly with an Australian client and gain valuable international experience.

Career growth opportunities: Develop your expertise in Australian RTO administration and strengthen your professional capabilities.

Continuous learning: Expand your knowledge of student management systems, RTO processes, and compliance requirements.

Supportive team environment: Work alongside professionals who value communication, accountability, and teamwork.

Employee engagement: Be part of a culture that encourages connection, recognition, and team activities.

Work-from-home advantage: Enjoy the convenience of a fully remote setup while supporting an international client.

• Employment Type: Full-time
  
• Work Setup:Fully Remote
  
• Work Schedule:Monday to Friday
  
• Work Hours: Day-shift (AEST)
  
• Permanent Work-from-home setup.
  
• Day Shift Schedule.
  
• Company-provided equipment.
  
• Secondary Wi-Fi Modem.
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits.
  
• HMO on Day 1.
  
• 13th Month Pay.
  
• Monthly Gift Voucher.
  
• A Life Beyond the Screen #WorkLifeBalance
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.