AU HR/People Coordinator(Hybrid, Dayshift)

Outsourced Quality Assured Services Pty; Manila; Hybrid; PHP 279,000 - 469,000; Full time

Job summary

Outsourced Quality Assured Services Pty in Manila, Philippines, is seeking an AU HR/People Coordinator (Hybrid, Dayshift) to support the full employee lifecycle and coordinate information flows across people processes and systems. You will work within a global HR team to ensure data quality and system integrity.

The role covers onboarding/offboarding, HR documentation, records auditing, HRIS maintenance, leave management, org-chart updates, surveys, and town hall content creation.

Responsibilities

• Act as a super-user for People systems (e.g. Employment Hero, Culture Amp, Greenhouse).
• Coordinate onboarding and offboarding processes for employees, contractors and temporary staff.
• Manage the centralised PPH support inbox and escalate as required.
• Prepare employment letters and other HR documents and correspondence.
• Maintain and audit HR records, files, registers and templates to ensure data integrity.
• Monitor completion of compliance and probation reviews in the HRIS and assist with performance/salary reviews.
• Support leave management in line with policy and follow up on pending leave.
• Keep organisational charts updated on Lucidchart.
• Assist with supplier questionnaires.
• Contribute content for monthly Town Hall, including birthdays and anniversaries in Canva.
• Administer and coordinate HR-related surveys from setup to reporting.
• Ensure data integrity of HR change reports and update HRIS (Employment Hero) and Culture Amp.
• Run regular audits on employee records and compliance requirements.

Job description

AU HR/People Coordinator(Hybrid, Dayshift)

Full Time Employee

Job Summary

Support entire employee lifecycle as well as providing coordination support of information flows of people processes, programs and systems.

Job Description

About Us:

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Role Purpose and Overview

The HR/People Coordinator works as part of a global HR team and is responsible for a broad range of administrative duties across the entire employee lifecycle as well as providing coordination support of information flows of people processes, programs and systems. In this role, they are integral to maintaining data quality, ensuring the accuracy and integrity of data across HR systems and processes.

Key Responsibilities

• Act as a super-user for People systems (e.g. Employment Hero, Culture Amp, Greenhouse), supporting system adoption and troubleshooting issues.
• Coordinate and manage onboarding and offboarding processes for employees, contractors and temporary staff, including ensuring every employee file is set up and managed in line with the compliance requirements.
• Manage the centralised PPH support inbox responding to queries or escalating to other PPH team members as required.
• Prepare employment letters and other HR documents and correspondence.
• Maintain and audit all HR records, files, registers and databases, as well as HR forms and templates in line with document and naming conventions, ensuring data integrity is upheld at all times.
• Monitor and track completion of activities, such as compliance and probation reviews on the HRIS, and undertake administration related to cyclical people activities such as performance and salary reviews. Send reminders and follow up with employees to ensure timely completion.
• Support in managing leave in line with company policy including parental leave requests; monitoring and communicating excessive leave; and following up managers on pending leave in the HRIS.
• Ensure organisational charts are kept up to date on Lucidchart.
• Support with supplier questionnaires.
• Supplying information for monthly Town Hall presentations, ensuring new starters, birthdays and anniversaries are listed and assisting with creating content in Canva.
• Administer and coordinate all people-related surveys (e.g. onboarding, exit), managing the end-to-end process from setup and communication through to response collection and reporting.
• Accountable for data integrity of the HR change report and updating details on HRIS (Employment Hero) and Culture Amp.
• Run regular audits on employee records and compliance requirements.

Renumeration & Benefits support

• Raise PO's and enter invoices for approval and payment in Derive related to HR providers.
• Create and send employee recognition gift cards for new starters, birthdays and special events.
• Manage employee discount staff spend process.
• Add new starters and remove leavers in YuLife and Vitality programs ensuring they reflect current and accurate employee data.
• Remove leavers from the ClassPass platform.

Work Setup

Hybrid

Working Hours

Monday to Friday, 7:00 AM – 4:00 PM

Note

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.