Elevate Product Quality for Australia's Leading E-Commerce Content Network
Quality is the competitive advantage that turns product content into customer confidence. The Associate Quality Assurance Specialist drives that advantage by detecting inconsistencies, refining workflows, and protecting the accuracy of digital assets. Contribute to scalable e-commerce excellence across Australia while gaining international exposure, purposeful development, career stability, and the top 1% Emapta experience reserved for talent committed to exceptional standards.
Snapshot
- Employment Type: Project-based
- Work Setup: Permanent Work From Home
- Shift: Day Shift, Weekends Off
Benefits
- Competitive Salary Package
- Day Shift schedule
- Fixed weekends off
- Permanent WFH arrangement
- Fully customized Emapta laptop with peripherals
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- 20 service incentive leave credits annually, including 5 convertible to cash and 5 eligible for carryover until March 31 of the following year
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
Experience
- 1-3 years of experience in quality assurance, including data annotation, content moderation, or proofreading
- Previous experience working with an e-commerce client or digital asset workflows is highly regarded
- Demonstrated ability to work independently with speed and precision while collaborating effectively with team member
Skills and Competencies
- Strong attention to detail and the ability to identify textual and visual inconsistencies
- Experience in data and image quality assurance with a high degree of accuracy and precision
- Proficiency in Microsoft 365, particularly Microsoft Excel, and Google Sheets for data management, including formulas, formatting, and filtering
- Strong proofreading skills and the ability to identify and correct errors
- Effective written and verbal communication skills
- Strong teamwork and collaboration skills
- Ability to follow structured workflows while demonstrating sound judgment when edge cases arise
- Ability to multitask and balance competing priorities and dynamic workloads while consistently meeting deadlines and quality targets
Responsibilities
- Conduct thorough quality checks on data and images to ensure accuracy, consistency, and compliance with specified guidelines.
- Complete feedback reports in accordance with internal quality standards.
- Proofread data to identify and correct textual, formatting, and visual errors.
- Document quality assurance processes to support continuous improvement and operational efficiency.
Key Performance Indicators
- Timely completion of quality assurance tasks within designated deadlines
- Consistent delivery of accurate, high-quality work
- Continuous improvement in quality assurance efficiency and effectiveness
- Positive contributions to team culture and process improvement
About the Client
Our client is a premier Australian product content solutions provider transforming how leading brands, retailers, and wholesalers succeed in digital commerce. Its sophisticated technology and specialist services streamline the creation, management, sourcing, and distribution of high-quality product data and imagery. Supporting more than 300 clients, nearly 50,000 products, and over 15,000 monthly content downloads, the company enables exceptional online experiences at scale. Its innovation, precision, and customer focus continue to set benchmarks for product content excellence across Australia and New Zealand.
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