Associate Implementation Consultant

Complyadvantage; Manila; On-site; PHP 360,000 - 480,000; Full time

Job summary

ComplyAdvantage is seeking an Associate Implementation Consultant to bridge our SaaS AML platform with client environments, translating business needs into technical reality and guiding customers through their first live deployment. You will manage projects with scope, budget, and timeline in mind, collaborate with product teams, and craft clear technical specifications for implementations.

This role emphasizes client-facing collaboration, strong English communication, and independent execution

Qualifications

• Bachelor’s degree or combination of education and experience in engineering, information systems, or sciences.
• 1+ years SaaS or customer facing experience.
• Strong English written and verbal communication skills.
• Technical understanding of Rest API services and implementations.

Responsibilities

• Support clients with AML rule requests and deployments.
• Assist clients in deploying rule changes to production.
• Manage projects with oversight of scope, budget, and timeline.
• Develop project plans aligning customer requirements with company goals.
• Monitor progress and report milestones and deliverables.
• Communicate with all stakeholders to drive solutions and efficiency.
• Identify roadblocks and coordinate issue resolution.
• Provide product feedback and write technical/ business specs.

Skills

SaaS experience

Customer facing

English communication

Rest API understanding

Education

Bachelor's degree in engineering / information systems / sciences

Job description

We are looking for an Associate Implementation Consultant to help us build our SaaS-based anti-money laundering solutions and empower organizations to fight financial crime! You will be the vital link between our cutting-edge platform and our clients, helping them translate their unique business needs into effective technical reality. Joining our implementation team, you will act as a trusted advisor, guiding customers through their initial journey and ensuring their fraud detection rules are set up for success. You’ll combine a passion for problem-solving with project oversight, ensuring every client goes live with confidence while feeding back crucial insights to our product teams.

As Associate Implementation Consultant, you will

• Have a strong focus on supporting clients with one-off AML scenario/rule requests, including new rule builds, amendments to existing rules, threshold changes, segmentation adjustments and logic refinements
• Assist clients in deploying rule changes to production efficiently
• Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline
• Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases, from initial kickoff through implementation
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Proactively identify project roadblocks and manage subsequent issue tracking / resolution
• Work with Product Management to feedback on issues with current products and provide input around new products
• Write technical requirements and business specifications for client implementations

Who we are looking for

• Bachelor’s degree or a combination of education and experience in engineering, information systems, or sciences
• 1+ years SaaS or customer facing experience
• Proven technology skills, outstanding interpersonal abilities, strong English written and verbal communication skills
• Attention to detail, plus analytical and problem-solving capabilities
• Experience with dealing with client IT teams as well as systems integrations
• Passionate self-starter that is self-directed and able to execute independently
• Technical understanding of Rest API services and implementation
• Experience with AML and Client Onboarding solutions is a big plus but not required.

About us:

Our mission is to empower every business to eliminate financial crime.

By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.

More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.

ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.