Associate Business Unit Director

Gobo Creative; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Gobo Creative seeks a decisive Account Director to lead a portfolio of client businesses, shaping work and safeguarding commercial health. You will be a trusted Client partner, advocate for great work, and a leader who builds a high-performing Accounts team with strong ownership and decision-making capability.

You will move between business conversations, campaign decisions, and team development, ensuring excellence in service quality and measurable growth across accounts.

Qualifications

• Minimum 2 years of experience leading accounts in an agency setting.
• Proven ability to manage senior client relationships.
• Strong commercial sense: scope, revenue, margins.
• Excellent presenter and negotiator with constructive conflict skills.

Responsibilities

• Own senior Client relationships and ensure client satisfaction.
• Drive organic growth by identifying expanded needs and opportunities.
• Lead pitches, proposals, and opportunities to grow the agency portfolio.
• Manage unit profitability: scope, resourcing, hours, revenue, margins.

Skills

Account leadership

Client relationships

Strategic judgment

Negotiation

People leadership

Tools

CRM software

Job description

You will lead a portfolio of Client businesses and the team behind them—owning senior Client relationships, shaping the work, protecting commercial health, and creating growth. This is a leadership role for someone who can move confidently between business conversations, campaign decisions, team development, and Agency economics. You will be expected to be more than a senior point of contact: you should be a trusted Client partner, a strong advocate for great work, and a leader who builds a high-performing Accounts team with strong ownership and decision‑making capability.

KEY RESPONSIBILITIES

• Own senior Client relationships and Client satisfaction across the accounts in your unit, becoming a trusted business partner.
• Drive organic growth and retention by identifying where the agency can solve more of the Client’s business and marketing needs, and converting those opportunities into meaningful scope.
• Contribute to new business by leading or playing a senior role in pitches, proposals, and opportunities that can expand the Agency’s portfolio.
• Run the unit with commercial discipline: manage scope, resourcing, man‑hours, revenue, and margin while protecting both Client value and Agency sustainability.
• Set the standard for service quality—from the strength of the brief and strategic counsel to proactivity, communication, and how effectively the team champions creative work.
• Ensure the unit delivers reliably, with healthy lead times, strong reporting discipline, clear ownership, and minimal senior intervention.
• Lead, coach, and develop Account Directors, Senior Account Managers, and Account Managers, creating clear growth paths and stronger capability across the team.
• Build the next version of Client servicing by bringing stronger use of data, AI, automation, commerce, and emerging channels into the way the unit works and advises Clients.

QUALIFICATIONS

• Minimum 2 years of experience as an Account Director, preferably in an advertising Agency.
• Strong Agency‑side experience in senior account leadership.
• Proven ability to own senior Client relationships, navigate complex stakeholder environments, and turn trust into long‑term account growth.
• Commercially sharp: comfortable with scope, revenue, man‑hours, margin, negotiations, and resourcing decisions.
• Strong strategic judgment and the ability to contribute meaningfully to marketing, communications, digital, and integrated campaign decisions.
• A confident presenter and negotiator who can counsel Clients, defend strong work, and manage difficult conversations constructively.
• Demonstrated people leadership, including coaching, mentoring, and building high‑performing account teams.
• Curious about AI, data, commerce, retail media, and the changing ways Agencies create value for Clients.