Asset Management - Fee Operations Senior Associate (AVP)

JP Morgan Chase; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

JP Morgan Chase is seeking a Fee Operations Senior Associate to lead the fee billing lifecycle, ensuring accurate invoicing, complete cash application, and timely data inputs for monthly and quarterly cycles. You will manage a team, align with calendars, and uphold strong controls.

You will partner across functions to resolve issues, drive process improvements, and reduce operational risk while maintaining audit-ready documentation and clear escalation when needed.

Qualifications

• Bachelor’s degree required in finance, accounting, or related field.
• 7 years of experience in finance, accounting, operations, or a related field.
• Demonstrated people leadership experience (formal or informal).
• Experience supporting invoice production and billing operations in a deadline-driven environment.
• Strong analytical skills with root-cause analysis and resolution capabilities.
• Strong risk and control mindset with attention to documentation.
• Proficient written and verbal communication with clear escalation.
• Advanced proficiency in Microsoft Excel.

Responsibilities

• Lead day-to-day invoicing team operations, including work allocation and capacity planning against billing calendars.
• Produce accurate invoices across multiple fee types with visibility into status and risks.
• Review outputs, uphold documentation standards, and remediate client-impacting issues.
• Drive continuous improvement by simplifying processes and strengthening controls.
• Oversee daily fee collection accounts from receipt to posting and reconciliation.
• Apply client payments to open invoices and maintain audit-ready evidence.
• Manage client prepayments with correct attribution and timing.
• Execute controlled invoice revisions and record cash and receivable impacts.
• Reconcile fee collection accounts, resolve breaks, and escalate as needed.
• Maintain and enhance the risk and control framework and recurring control execution.
• Coordinate monthly data procurement for billing inputs and validate data quality.

Skills

People leadership

Analytical thinking

Communication skills

Billing operations

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Excel

Microsoft Access

Job description

Help deliver a seamless client experience by ensuring accurate, timely, and well-controlled fee billing. In this role, you will lead a team responsible for invoice production, cash application, and the data inputs that enable monthly and quarterly billing. You will partner across functions to solve complex operational challenges, strengthen controls, and drive continuous improvement. If you enjoy ownership, structured problem-solving, and leading through deadlines, this role offers meaningful impact and visibility.

Job summary

As a Fee Operations Senior Associate in the Global Fee Billing Operations team, you will lead key processes across the fee billing lifecycle to ensure invoices are accurate, cash activity is fully accounted for, and billing inputs are complete and timely. You will manage team delivery against monthly and quarterly calendars while applying a strong risk and control mindset. You will collaborate with cross-functional partners to resolve issues, improve process reliability, and reduce operational risk.

Job responsibilities

• Lead day-to-day execution for the invoicing team, including work allocation, prioritization, and capacity planning against billing calendars.
• Produce accurate, timely invoices across multiple fee types, with clear visibility into status, risks, and dependencies.
• Review work outputs, reinforce documentation standards, and elevate and remediate client-impacting issues when required.
• Drive continuous improvement by simplifying processes, reducing manual touchpoints, and strengthening controls.
• Own daily oversight of fee collection accounts, ensuring complete and accurate accounting of cash activity from receipt through posting and reconciliation.
• Apply client payments accurately to open invoices to close receivables, maintaining audit-ready evidence and traceability.
• Manage client prepayments to ensure correct attribution, tracking, and application aligned to invoicing and agreement terms.
• Execute controlled adjustments when invoice revisions occur, maintaining accurate records of cash and receivable impacts.
• Reconcile fee collection accounts, investigate and resolve breaks, and drive timely closure with appropriate escalation.
• Maintain and enhance the risk and control framework, including supervisory controls, exception management, and recurring control execution.
• Coordinate monthly data procurement for billing inputs (including client assets and related data), validate data quality, and partner with data owners to resolve anomalies.

Required qualifications, capabilities and skills

• Bachelor’s degree.
• 7 years of experience in finance, accounting, operations, or a related field.
• Demonstrated people leadership experience (formal or informal), including delivery management, prioritization, and quality oversight.
• Experience supporting invoice production and billing operations in a deadline-driven environment.
• Strong analytical skills, including investigating breaks, identifying root causes, and driving resolution to closure.
• Strong risk and control mindset with consistent attention to detail and documentation.
• Proficient written and verbal communication skills, including clear escalation with impact assessment and proposed action plans.
• Advanced proficiency in Microsoft Excel.
• Ability to partner effectively with stakeholders across functions and seniority levels.
• Ability to work effectively across regions and time zones.

Preferred qualifications, capabilities and skills

• Experience in asset management fee billing and related operations.
• Experience interpreting fee agreements and supporting complex fee structures (such as relationship pricing, breakpoints, discounts, and performance fee arrangements).
• Advanced degree or professional certification (e.g., Master of Business Administration, Certified Public Accountant)
• Experience using database tools (e.g., Microsoft Access) to support data validation or operational reporting.
• Experience with reconciliation tools and cash application workflows.
• Demonstrated experience driving automation or process improvement to improve timeliness, quality, and control effectiveness.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

Shift: Night, US Operating Hours