AroFlo & Administration Coordinator

Boomering; Philippines; Remote; PHP 446,000 - 614,000; Full time

Benefits offered by this job

Desktop/Laptop provided setup

Back-up internet

Medical assessment

HMO on start

Leave benefits

Performance reviews

Referral incentives

Employee loan facilities

Company events

Statutory benefits

Job summary

Boomering is seeking an AroFlo & Administration Coordinator to drive efficient use of the AroFlo platform and provide essential administrative support. The role focuses on documenting workflows, guiding users, and improving processes within a remote setup.

You will maintain the AroFlo system, create user guides, and assist onsite staff with troubleshooting while collaborating with the team to enhance operational efficiency and data integrity.

Qualifications

• Hands-on AroFlo experience essential.
• Experience configuring or improving documents, forms, and workflows in AroFlo.
• Strong understanding of AroFlo beyond basic usage is desirable.
• Experience creating user guides, SOPs, or training materials.
• Strong administration and document management skills.
• Proficient with PDF and Word documents.
• Technical curiosity and problem solving.
• Good verbal and written English communication.
• Ability to explain technical processes clearly to staff.
• Comfortable providing phone-based support onsite.

Responsibilities

• Manage and maintain the AroFlo system, keeping docs, forms and workflows current.
• Integrate PDFs and Word docs into AroFlo.
• Upload and maintain compliance and risk documents.
• Configure documents in AroFlo for easy access and approvals.
• Maintain organized document structure within AroFlo.
• Explore AroFlo for efficiency improvements.
• Review and improve admin processes and workflows within AroFlo.
• Develop user guides, procedures, and instructions for staff.
• Provide guidance on accessing and completing docs in AroFlo.
• Provide phone-based support to onsite staff for AroFlo issues.
• Troubleshoot AroFlo and workflow/document issues.
• Identify opportunities to streamline processes.
• Utilize coding or technical skills for system improvements.
• Provide general admin support as needed.

Skills

AroFlo expert

Document management

SOPs / guides

PDF/Word proficiency

English communication

Remote work adaptability

Technical troubleshooting

Coding (desirable)

Independent work

Onboarding support

Education

College degree in Business Admin / IT / Office Admin

Tools

AroFlo

Job description

Position Title: AroFlo & Administration Coordinator

Work Set-up: Work from Home

Schedule: AU Shift | Monday-Friday | 7:00 AM - 4:00 PM PHT

Holiday: NT-AU Holidays

Salary Package: Php40,000- Php55,000

JOB DESCRIPTION FOR AN AROFLO & ADMINISTRATION COORDINATOR

Our client is an established Australian electrical and renewable energy business supporting solar, battery, commercial electrical and remote projects.

The AroFlo & Administration Coordinator will take primary responsibility for supporting and improving the business' use of AroFlo while also providing general administrative support. The role will help the team make better use of AroFlo by maintaining documents and workflows, creating clear user guides, supporting onsite employees, troubleshooting basic system issues and identifying opportunities to improve administrative processes.

This role is ideal for someone with strong hands-on AroFlo experience who is curious about the platform, confident supporting users and capable of turning business processes into practical, easy-to-use system workflows and documentation.

Qualifications & Skills

• Previous hands-on experience using AroFlo is essential.
• Experience administering, configuring or improving documents, forms and workflows within AroFlo.
• Strong understanding of AroFlo beyond basic day-to-day user functionality is highly desirable.
• Experience creating user guides, SOPs, process documentation or training materials.
• Strong administration and document management skills.
• Confident working with PDF and Word documents.
• Strong computer literacy with the ability to learn, explore and troubleshoot systems.
• Coding or other relevant technical experience is highly desirable but not essential.
• Good verbal and written English communication skills.
• Ability to explain technical processes clearly and patiently to employees.
• Comfortable providing phone-based support to employees working onsite.
• Strong attention to detail and organisational skills.
• Practical, proactive, curious and solutions-focused approach to work.
• College graduate, preferably in Business Administration, Information Technology, Office Administration or a related field.
• Comfortable working independently in a remote environment while maintaining consistent communication with the client.

Responsibilities

• Manage and maintain the business' AroFlo system, ensuring information, documents, forms and workflows are organised, accurate, accessible and up to date.
• Integrate existing PDF and Word documents into AroFlo.
• Upload, organise and maintain compliance documentation, risk management documents, test procedures and other operational records.
• Configure documents and forms within AroFlo so employees can easily access them, enter information, update details and complete required sign-offs.
• Maintain an organised and user-friendly document structure within AroFlo.
• Explore AroFlo functionality and identify opportunities for the business to make better use of the platform and its available features.
• Review and improve administrative processes and document workflows within AroFlo.
• Develop clear user guides, procedures and instructions to help employees effectively use AroFlo.
• Provide employees with guidance on accessing and completing documentation through AroFlo.
• Provide phone-based technical support to onsite employees when they require assistance with AroFlo or related documentation.
• Troubleshoot basic AroFlo, workflow and document-related issues.
• Identify opportunities to streamline processes and make AroFlo easier and more efficient for the wider team to use.
• Use coding or other technical skills, where applicable, to assist with system improvements or customisation.
• Provide general administrative support to the business as required.

If this sounds like you then come join us!

We're looking for someone who enjoys improving systems, making processes easier for people to follow and helping a team get more value from the tools they already use.

You’ll take ownership of AroFlo administration and documentation, support employees when they need help, and look for practical ways to improve workflows and usability. Alongside this systems focus, you’ll also provide general administrative support where needed.

If you're an experienced AroFlo user who is proactive, organised, technically confident and enjoys solving problems, we'd love to hear from you.

Your love for Boomering will jump-start with these meaningful engagement activities and perks.

Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-life balance meets a commitment to foster growth.

• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

About Boomering

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.

Our mission is to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and a collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.

Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.