Area Manager Jr, Amazon Logistics

Amazon; Mexico; On-site; PHP 2,590,993 - 3,701,418; Full time

Job summary

Amazon is seeking a Shift Manager to lead and coordinate nightly and weekend operations at a delivery station. You will prioritize safety while driving productivity, directing a team of Associates to meet service targets and quality standards.

This role requires working rotating shifts, including nights, weekends and holidays, with overtime during peak periods. You will coach staff, monitor performance data, and partner with cross-functional teams to ensure smooth operations and on-time

Qualifications

• High school diploma is required.
• Ability to work rotating schedule including nights/weekends/holidays.
• 1+ years of leadership experience in retail/distribution or similar environment.
• Able to lift up to 49 pounds and stand/walk for up to 12 hours.

Responsibilities

• Champion workplace safety as the #1 priority and ensure compliance with safety protocols.
• Drive achievement of key productivity metrics and supervise night shift operations.
• Coordinate with DSPs to guarantee route capacity and maintain safe staffing levels.
• Lead a team of 15-30 Associates, provide coaching and feedback, and foster a safety-first culture.
• Analyze safety and productivity data to identify improvement opportunities and support new operations launches.

Skills

English proficiency

Education

High School Diploma

Job description

The Shift Manager is operations leadership position responsible for managing shift operations at a delivery station with a primary focus on safety and productivity. This role leads teams of Associates to achieve operational targets while maintaining the highest safety standards. This position requires working rotating shifts including nights, weekends, and holidays. During Peak Events (High Season), this role is required to work on weekends and holidays, including night shifts to ensure the execution of plans.

Key Job Responsibilities

Safety Leadership

• Champion workplace safety as the #1 priority in all decisions
• Ensure 100% compliance with WHS protocols and conduct daily safety audits
• Investigate incidents immediately and implement corrective actions
• Lead by example in following safety procedures and wearing required PPE

Productivity Management

• Drive achievement of key metrics.
• Supervise daily operations (inbound, sort, dispatch) during night shifts
• Manage delivery cycles (Same Day, Late Same Day, Cycle 2).
• Monitor real-time productivity and make immediate adjustments to meet targets
• Balance productivity goals with safety requirements—never compromise safety for speed

Operational Management

• Coordinate with DSPs to guarantee route capacity and quality
• Manage labor allocation to optimize productivity while maintaining safe staffing
• Ensure quality standards in sort and load processes
• Respond to operational challenges during night shift operations

People Leadership

• Lead a team of 15-30 Associates during assigned shift
• Provide daily coaching on safe work practices and productivity improvement
• Deliver real-time feedback and create a positive, safety-first environment
• Participate in onboarding of new AAs

Continuous Improvement & Collaboration

• Analyze daily safety and productivity data to identify improvement opportunities
• Implement initiatives to reduce safety incidents and increase throughput
• Support new operations launches (Grey Kangaroo, new coverage areas)
• Collaborate with cross-functional teams
• Report results and escalations to Station Manager

Basic Qualifications

• High school diploma
• Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
• 1+ years of leadership experience in a retail, distribution or similar environment experience
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

Preferred Qualifications

• Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.