Area Manager

SM Retail Inc.; Quezon City; On-site; PHP 800,000 - 1,600,000; Full time

Job summary

Signature Lines, Inc. is seeking an Area Manager to oversee the operational performance of Levi's stores within SM and drive sales growth. You will lead Store Heads, manage store operations, and ensure customer engagement to deliver business results.

The role emphasizes strategic planning, inventory control, compliance, and people development across multiple stores in Metro Manila. Strong leadership and communication skills are essential to succeed in a fast-paced retail environment.

Qualifications

• Bachelor's degree in any field.
• Managerial experience in sales, preferably in fashion or apparel.
• Strong leadership, people management, and decision-making skills.
• Dynamic, results-driven, and able to work under pressure.
• Strong communication and analytical skills.

Responsibilities

• Develop and execute store-level business strategies, including sales forecasting based on store performance trends and market opportunities.
• Identify, implement, and monitor business plans that drive KPIs and sales growth.
• Monitor sales performance of assigned stores and address underperformance with corrective actions.
• Coordinate with Merchandising for stock supply and ensure stock allocations support sales.
• Oversee cash handling, Accounts Receivable, and delivery cash controls; ensure compliance with policies.
• Train and develop store teams to drive performance and communicate with top management.

Skills

Leadership

People management

Sales experience

Communication skills

Analytical skills

Decision-making

MS Office

Education

Bachelor's degree in any field

Job description

Signature Lines, Inc. is an SM Retail affiliate company operating Levi's stores within SM.

Job Summary:

The Area Manager is responsible for the overall operational performance of assigned stores, driving sales growth, ensuring compliance with company standards, and leading Store Heads (Supervisors) to achieve business objectives. This role oversees store operations, people management, and customer engagement to ensure consistent execution of the brand and delivery of business results.

Job Responsibilities:

1. Business Strategy & Sales Performance

• Develop and execute store-level business strategies, including sales forecasting based on store performance trends and market opportunities
• Identify, implement, and monitor business plans that drive KPIs and sales growth
• Monitor sales performance of assigned stores
• Identify underperforming stores and develop corrective action plans to address operational and sales challenges

2. Stock Management

• Achieve stock control targets in line with company guidelines to prevent financial loss
• Coordinate with the Merchandising team to ensure adequate and timely stock supply across assigned stores
• Oversee merchandise allocation, inventory levels, stock replenishment to support sales performance
• Support and monitor customer service standards to sustain high levels of customer satisfaction and sales performance
• Ensure teams clearly understand business objectives and their contribution to overall targets
• Implement safety and security control measures in accordance with company policies, including employees safety, customer safety, merchandise security and fire prevention

4. Store Operations & Compliance

• Ensure all assigned stores comply with company policies, procedures and operational standards
• Develop and implement internal control systems to minimize operational risks/lapses
• Oversee compliance of cash collections, including Accounts Receivables and Cash on Deliveries
• Ensure operational discipline and consistency across all assigned stores

5. People Management

• Evaluate performance of staff; recommend promotions, regularizations and etc. in line with company policies
• Coordinate with Human Resources in developing hiring plans to meet store requirements
• Cascade timely and clear communication across store teams and act as a liaison between stores and top management
• Train and develop store teams on business and operational competencies to drive performance

Job Qualifications:

• Bachelor's degree in any field/course
• Must have managerial experience in sales, preferably within the fashion or apparel industry
• Strong leadership, people management, and decision-making skills
• Dynamic, results-driven, and able to work under pressure
• With strong communication and analytical skills
• Goal oriented and performance focused
• Proficient in Microsoft Office applications