Join Microsourcing’s new sales development team supporting a dynamic challenger in the Australian telco space. This role is located at Picadilly Site, BGC, and is an onsite, full‑time position.
Job Summary
As an Appointment Setter (Sales Development Representative), you will drive new business growth by proactively identifying, researching, and engaging potential customers across mid‑market to enterprise segments. Your primary focus will be outbound prospecting, building a pipeline through cold outreach, targeted campaigns, and personalized engagement, converting prospects into qualified appointments to support the sales team.
What You’ll Do
Outbound Prospecting and Lead Generation
- Research target accounts, identify decision‑makers, and prioritize outreach based on fit and intent signals.
- Execute high‑volume, multi‑channel outreach (cold calls, email cadences, LinkedIn) to engage prospects.
- Personalize messaging based on industry challenges and client solutions.
- Convert conversations into qualified appointments with clear BANT criteria.
- Reactivate and re‑engage dormant or unconverted leads via structured win‑back campaigns.
Pipeline Management
- Maintain full ownership of outbound leads through CRM, Salesforce, and Salesloft.
- Ensure all activities are logged, cadences followed, and insights captured for sales handover.
- Drive high conversion rates from meeting booked to won pipeline.
- Partner closely with Business Development Managers (BMDs) to ensure smooth handovers and feedback loops.
Performance Monitoring and Reporting
- Track weekly and monthly KPIs and review performance daily (calls, emails, LinkedIn touches, meetings booked, SQLs generated).
- Analyze outbound performance and share insights to optimize campaigns.
- Deliver accurate reports on pipeline contribution and conversion rates.
What You’ll Need
- 2–5+ years of experience in Sales Development, Business Development, Account Development, or Sales, preferably in B2B SaaS.
- Self‑motivated, driven, and eager to meet and exceed performance goals.
- High energy and positive “can‑do” attitude.
- Interest in mobility, ICT, and emerging SaaS technologies.
- Exceptional communication skills and ability to build strong relationships with senior‑level executives.
- Proficiency with MS Office, Excel, and CRM tools such as Salesforce.com.
- Self‑driven, self‑aware, and disciplined work ethic.
Benefits
- Competitive compensation with performance bonuses.
- Full‑day healthcare coverage for employee and dependents.
- Paid time‑off and group life insurance.
- Collaborative work environment and learning opportunities.
- Work‑life balance with a balanced schedule and team initiatives.
- Career growth and continuous learning opportunities.
- Inclusive culture celebrating diversity.
Microsourcing is an Equal Opportunity Employer. We are committed to providing a diverse and inclusive workplace.