Application Engineer: Bridge Tech & Clients to Custom Solutions

Questronix Corporation; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Questronix Corporation seeks an Application Engineer to bridge engineering and customer-facing teams, ensuring technical products meet client needs and are implemented effectively.

The role involves technical support, customizing solutions, and collaboration with R&D to develop and test applications, while translating customer requirements into actionable specifications and providing training and support.

Qualifications

• Proficiency in programming languages (e.g., Python, Java, C#, SQL).
• Familiarity with CAD tools (for mechanical/electrical applications) or software development environments.
• Strong communication, problem-solving, and project management skills.
• Experience with APIs, databases, and cloud services (for software-focused roles).

Responsibilities

• Act as a technical expert to assist sales and customers in understanding product features and functionalities.
• Provide pre-sales and post-sales technical support.
• Customize solutions to fit client needs, often involving some configuration or minor development.
• Collaborate with R&D and product teams to develop new applications or improve existing ones.
• Implement and test software or systems based on customer requirements.
• Translate customer needs into functional technical specifications.
• Work directly with clients to define problems, clarify requirements, and deliver tailored solutions.
• Offer technical training and support to customers or internal teams.
• Gather and relay customer feedback to product development teams.
• Manage or contribute to project timelines, resources, and deliverables.
• Coordinate with cross-functional teams (engineering, QA, sales, support).
• Document project specifications, design documents, and test plans.
• Integrate software or hardware into client environments.
• Ensure compatibility and smooth functioning of new applications with existing infrastructure.
• Diagnose and resolve technical issues related to applications.
• Provide root cause analysis and implement corrective actions.

Skills

Communication

Problem solving

Project management

Tools

Python

Java

C#

SQL

CAD tools

Job description

Application Engineer

Responsibilities

plays a crucial role in bridging the gap between engineering and customer-facing teams by ensuring that technical products meet client requirements and are implemented effectively. Their scope of work can vary by industry (e.g., software, manufacturing, electronics), but the core responsibilities typically include:

• Technical Support & Consultation

Act as a technical expert to assist sales and customers in understanding product features and functionalities.

Provide pre-sales and post-sales technical support.

Customize solutions to fit client needs, often involving some configuration or minor development.

Product Development & Customization

• Collaborate with R&D and product teams to develop new applications or improve existing ones.
• Implement and test software or systems based on customer requirements.
• Translate customer needs into functional technical specifications.

Customer Interaction & Relationship Management

• Work directly with clients to define problems, clarify requirements, and deliver tailored solutions.
• Offer technical training and support to customers or internal teams.
• Gather and relay customer feedback to product development teams.

Project Coordination

• Manage or contribute to project timelines, resources, and deliverables.
• Coordinate with cross-functional teams (engineering, QA, sales, support).
• Document project specifications, design documents, and test plans.

System Integration

• Integrate software or hardware into client environments.
• Ensure compatibility and smooth functioning of new applications with existing infrastructure.

Troubleshooting & Problem Solving

• Diagnose and resolve technical issues related to applications.
• Provide root cause analysis and implement corrective actions.

Qualifications

• Proficiency in programming languages (e.g., Python, Java, C#, SQL).
• Familiarity with CAD tools (for mechanical/electrical applications) or software development environments.
• Strong communication, problem-solving, and project management skills.
• Experience with APIs, databases, and cloud services (for software-focused roles).