Analytics & BI Lead: Dashboards, CRM & Mentorship

Newport World Resorts; Pasay; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Newport World Resorts in Pasay, Metro Manila, seeks a Data & Analytics Manager to optimize BI tools, develop strategic dashboards, resolve technical issues, and translate data insights into actionable advice for marketing and key stakeholders.

You will mentor team members, train new users of Qliksense and Salesforce, present post-event analytics to stakeholders, and contribute to ROI-driven planning for business development and events.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• Minimum of 7 years of relevant work experience.

Responsibilities

• Identifies enhancements in Salesforce and Qliksense to streamline business processes.
• Resolves BI tool issues and coordinates vendor support when needed.
• Directs dashboard design aligned with business needs to support marketing strategies.
• Leads training of new Qliksense and Salesforce users for CRM utilization.
• Updates stakeholders on post-event reports with data-driven outcomes.
• Contributes to ROI predictions in promotional planning and briefs.
• Mentors and guides junior staff on career paths with constructive feedback.

Education

Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.

Job description

Newport World Resorts in Pasay, Metro Manila, seeks a Data & Analytics Manager to optimize BI tools, develop strategic dashboards, resolve technical issues, and translate data insights into actionable advice for marketing and key stakeholders.

You will mentor team members, train new users of Qliksense and Salesforce, present post-event analytics to stakeholders, and contribute to ROI-driven planning for business development and events.