Analyst Transfer Agency Dealing

Apex Group; Makati; Hybrid; PHP 558,000 - 837,000; Full time

Job summary

Apex Group in Manila, Philippines, invites a capable Analyst to join Transfer Agency (Dealing). You will handle day‑to‑day TA dealing tasks, ensure accurate processing, and maintain solid documentation. The role supports continuous improvement in a global setting with hybrid work arrangements.

The ideal candidate has 1–5 years in TA operations, strong English communication, and proficiency in MS Excel/Word. This position aligns with our commitment to excellence in fund services.

Qualifications

• Prior experience in Transfer Agency / Investor Services is required.
• Bachelor’s degree in commerce or related discipline preferred.
• 1–5 years of relevant experience in TA operations.
• Exposure to transaction processing, documentation, and operational workflows.

Responsibilities

• Process TA dealing transactions in line with client and regulatory requirements.
• Ensure accuracy, completeness, and timeliness of processing.
• Maintain investor and client documentation with audit trails.
• Support training and knowledge sharing within the team.
• Handle routine client queries and contribute to SOPs.

Skills

Analytical skills

Problem solving

Client deliverables

Communication (English)

Research capability

Interpersonal skills

Adaptability

Attention to detail

Shift flexibility

Planning & time mgmt

Education

Bachelor's degree in commerce or related discipline

Tools

MS Excel

MS Word

Windows-based systems

Job description

Job Description:

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Analyst – Transfer Agency (Dealing)

Location: Manila, Philippines

Working hours: 6am-3pm PHT (4 days in the office/ 1-day WFH)

Role Summary

The Transfer Agency function supports global fund management clients across the full investor lifecycle, including transaction processing, reporting, AML/KYC, registration, and payments.

This role is responsible for executing day‑to‑day TA Dealing operations from the Philippines GCC, ensuring accurate transaction processing, adherence to service levels, and compliance with regulatory requirements. The role also supports team delivery and continuous improvement within a global operating environment.

Key Responsibilities

• Process financial and non‑financial transactions in line with client and regulatory requirements
• Ensure accuracy, completeness, and timeliness of transaction processing
• Maintain investor and client documentation with a complete audit trail
• Identify and resolve operational issues within defined procedures
• Support business initiatives and ad‑hoc requirements as needed
• Work effectively both independently and as part of a team
• Identify process gaps and support resolution actions
• Assist in training and knowledge sharing within the team
• Handle routine transaction and client queries
• Support preparation and maintenance of SOPs and process documentation
• Follow established process controls and governance standards
• Contribute ideas to improve efficiency, quality, and turnaround times
• Ensure adherence to regulatory, compliance, and audit requirements
• Prioritize tasks effectively to meet deadlines in a high-volume environment

Skills Required

• Strong analytical and problem‑solving skills
• Ability to meet client deliverables and deadlines consistently
• Proficiency in MS Excel, Word, and Windows‑based systems
• Clear and concise written and verbal communication skills in English
• Good research, issue resolution, and communication capability
• Strong interpersonal skills and ability to collaborate effectively
• High adaptability, resilience, and strong work ethic
• Attention to detail with ability to manage multiple priorities
• Flexibility to work in shifts supporting global operations
• Basic understanding of risk management and control practices
• Strong planning, organization, and time management skills

Qualifications & Experience

• Prior experience in Transfer Agency / Investor Services is required
• Bachelor’s degree in commerce or related discipline preferred
• 1–5 years of relevant experience in TA operations
• Exposure to transaction processing, documentation, and operational workflows
• Basic understanding of TA processes and interaction with related functions

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio‑economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/