Analyst, Benefits

Johnson Johnson; Taguig; On-site; PHP 500,000 - 750,000; Full time

Job summary

Johnson & Johnson in Manila is seeking an Analyst, Benefits to support delivery and administration of employee benefit programs across designated markets. You will partner with HR colleagues, vendors, and regional stakeholders to ensure compliant and employee-centric benefits delivery.

The role emphasizes operating excellence, data accuracy, enrollment support, and documentation, with exposure to government-mandated and private benefit programs across the region.

Qualifications

• Bachelor's degree in HR, business, or related field.
• 1-3 years in Benefits/Total Rewards or HR operations.
• Experience with vendor management and regulatory compliance.

Responsibilities

• Support Tier 2.0 and Tier 1.5 benefits inquiries and escalations for assigned markets.
• Assist leave and time-off programs including policy interpretation and guidance.
• Partner with external vendors (Aon and Alight) to ensure service delivery and performance.
• Support annual benefits enrollment and renewal activities, including communications and user support.
• Maintain benefits program documentation and knowledge-management resources for accuracy and compliance.

Skills

Benefits administration

Vendor management

HR operations

Education

Bachelor's degree in HR/Business/Finance

Tools

OTP

EIB

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Human Resources

Job Sub Function:

Total Rewards

Job Category:

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

DePuy Synthes is recruiting for a(n) Analyst, Benefits, located in Manila, Philippines.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Job Overview

The Analyst, Benefits is responsible for supporting the delivery, administration, and continuous improvement of employee benefit programs across designated markets within the region. This role serves as a key resource for benefits operations, providing employee support, managing vendor partnerships, maintaining program documentation, and ensuring accurate execution of benefit processes and regulatory requirements. The role works closely with HR colleagues, external vendors, and regional stakeholders to ensure effective, compliant, and employee-centric benefits delivery. The role aligns with an experienced analyst-level individual contributor profile, supporting benefits and total rewards programs through operational excellence, employee guidance, vendor management, communications, and program administration.

Key Responsibilities

• Support Tier 2.0 and Tier 1.5 benefits case inquiries and escalations for assigned markets, ensuring timely and accurate resolution.
• Support employee leave and time-off programs, including policy interpretation, leave administration, and employee guidance.
• Partner with external vendors, including Aon and Alight, to ensure effective service delivery, issue resolution, and operational performance.
• Support annual benefits enrollment and renewal activities, including testing, communications, employee support, and implementation activities.
• Support benefit program implementations, enhancements, and change initiatives, including transition planning and stakeholder coordination.
• Respond to employee and manager inquiries regarding benefits policies, program eligibility, exceptions, and plan provisions.
• Maintain benefits plan documentation, process documentation, and knowledge-management resources to ensure accuracy and compliance.
• Develop and deliver benefit communications, educational materials, and employee awareness campaigns.
• Support operational processes utilizing applicable HR systems and tools, including OTP, EIB, and related data management activities.
• Administer government-mandated and social benefits programs, insurance programs, pension plans, fleet-related benefits (where applicable), and flexible work arrangement programs for designated markets.

Qualifications

Education

Required:

• Bachelor's degree in Human Resources, Business Administration, Psychology, Finance, Accounting, or a related field.

Preferred:

• Postgraduate coursework or certification in Human Resources, Benefits Administration, Compensation & Benefits, or Total Rewards.

Experience and Skills Required:

• 1-3 years of experience in Benefits, Total Rewards, HR Operations, Shared Services, or a related Human Resources function.
• Experience administering employee benefit programs, leave management, or HR service delivery processes.
• Strong customer service orientation with experience handling employee inquiries and case management.
• Experience working with external vendors, third-party administrators, or benefits providers.
• Strong analytical, problem-solving, and organizational skil