Analyst Benefits

Johnson & Johnson Innovative Medicine; Taguig; On-site; PHP 480,000 - 720,000; Full time

Job summary

Johnson & Johnson in Manila, Philippines is seeking an Analyst, Benefits to support the delivery, administration, and improvement of employee benefit programs across designated markets in the region. You will serve as a resource for benefits operations, manage vendor partnerships, maintain program documentation, and ensure accurate execution of processes and regulatory requirements.

You will collaborate with HR colleagues, external vendors, and regional stakeholders to ensure compliant,

Qualifications

• Bachelor's degree in HR, Business, Psychology, Finance, Accounting, or a related field.

Responsibilities

• Support Tier 2.0 and Tier 1.5 benefits case inquiries and escalations for assigned markets.
• Support employee leave and time-off programs, including policy interpretation, leave administration, and employee guidance.
• Partner with external vendors, including Aon and Alight, to ensure effective service delivery, issue resolution, and operational performance.
• Support annual benefits enrollment and renewal activities, including testing, communications, employee support, and implementation activities.
• Support benefit program implementations, enhancements, and change initiatives, including transition planning and stakeholder coordination.
• Respond to employee and manager inquiries regarding benefits policies, program eligibility, exceptions, and plan provisions.
• Maintain benefits plan documentation, process documentation, and knowledge-management resources to ensure accuracy and compliance.
• Develop and deliver benefit communications, educational materials, and employee awareness campaigns.
• Support operational processes utilizing applicable HR systems and tools, including OTP, EIB, and related data management activities.
• Administer government-mandated and social benefits programs, insurance programs, pension plans, fleet-related benefits (where applicable), and flexible work arrangement programs for designated markets.

Skills

Benefits experience

Benefits administration

Customer service

Vendor management

Analytical skills

Problem solving

MS Office

Multitasking

Education

Bachelor's degree in HR/Business/Related field

Postgraduate coursework or certification in HR/Total Rewards

Tools

OTP

EIB

Job description

Job Description:

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Human Resources

Job Sub Function:

Total Rewards

Job Category:

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

DePuy Synthes is recruiting for a(n) Analyst, Benefits, located in Manila, Philippines.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Job Overview

The Analyst, Benefits is responsible for supporting the delivery, administration, and continuous improvement of employee benefit programs across designated markets within the region. This role serves as a key resource for benefits operations, providing employee support, managing vendor partnerships, maintaining program documentation, and ensuring accurate execution of benefit processes and regulatory requirements.

The role works closely with HR colleagues, external vendors, and regional stakeholders to ensure effective, compliant, and employee-centric benefits delivery. The role aligns with an experienced analyst-level individual contributor profile, supporting benefits and total rewards programs through operational excellence, employee guidance, vendor management, communications, and program administration.

Key Responsibilities

• Support Tier 2.0 and Tier 1.5 benefits case inquiries and escalations for assigned markets, ensuring timely and accurate resolution.
• Support employee leave and time-off programs, including policy interpretation, leave administration, and employee guidance.
• Partner with external vendors, including Aon and Alight, to ensure effective service delivery, issue resolution, and operational performance.
• Support annual benefits enrollment and renewal activities, including testing, communications, employee support, and implementation activities.
• Support benefit program implementations, enhancements, and change initiatives, including transition planning and stakeholder coordination.
• Respond to employee and manager inquiries regarding benefits policies, program eligibility, exceptions, and plan provisions.
• Maintain benefits plan documentation, process documentation, and knowledge-management resources to ensure accuracy and compliance.
• Develop and deliver benefit communications, educational materials, and employee awareness campaigns.
• Support operational processes utilizing applicable HR systems and tools, including OTP, EIB, and related data management activities.
• Administer government-mandated and social benefits programs, insurance programs, pension plans, fleet-related benefits (where applicable), and flexible work arrangement programs for designated markets.

Qualifications

Education

Required:

• Bachelor's degree in Human Resources, Business Administration, Psychology, Finance, Accounting, or a related field.

Preferred:

• Postgraduate coursework or certification in Human Resources, Benefits Administration, Compensation & Benefits, or Total Rewards.

Experience and Skills

Required

• 1-3 years of experience in Benefits, Total Rewards, HR Operations, Shared Services, or a related Human Resources function.
• Experience administering employee benefit programs, leave management, or HR service delivery processes.
• Strong customer service orientation with experience handling employee inquiries and case management.
• Experience working with external vendors, third-party administrators, or benefits providers.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Ability to manage multiple priorities while maintaining accuracy and service quality.

Preferred

• Experience supporting regional or multi-country benefit programs.
• Knowledge of benefits administration platforms and HR technologies.
• Familiarity with annual enrollment, benefit implementation, and change-management activities.
• Knowledge of government-mandated benefits and regulatory requirements in Asia Pacific markets.
• Experience developing employee communications and training materials.
• Exposure to pension, insurance, wellbeing, or flexible work programs.
• Understanding of Total Rewards practices, including benefits governance and vendor management. The role supports benefits administration, employee education, communications, documentation, and vendor coordination activities within Total Rewards programs.

Other

• Language: Fluent verbal and written English required.
• Travel: Up to 10% domestic or international travel, as business needs require.
• Certifications: Certified Compensation Professional (CCP), Global Remuneration Professional (GRP), Certified Benefits Professional (CBP), or equivalent certifications preferred.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Required Skills:

Preferred Skills:

Business Behavior, Compensation Management, Confidentiality, Data Reporting, Data Savvy, Document Management, Editing Process, Employee Compensation and Benefits, Employee Rewards Programs, Execution Focus, HR Strategic Management, Issue Escalation, Numerically Savvy, Problem Solving, Researching, Salary Benchmarking, Talent Management

Requirements: