AML Quality & Compliance Specialist

Sun Life Global Solutions – Philippines; Taguig; Hybrid; PHP 800,000 - 1,100,000; Full time

Job summary

Sun Life Global Solutions – Philippines is seeking an AML QA and Operations Back-up professional to oversee quality assurance reviews, compliance monitoring, and training facilitation across processing teams in the Philippines. You will support floor operations, generate QA and management reports, and drive improvements while ensuring adherence to AML regulations and company procedures.

The role requires 3–5 years in AML operations or related fields, with insurance sector exposure preferred;

Qualifications

• Bachelor's degree in business, finance, audit, education, or related field.
• AML or training certifications, such as CAMS, ICA, APTD, or IPMA, are considered an asset.

Responsibilities

• Perform QA reviews of processed alerts, transactions, and deliverables for accuracy and compliance.
• Develop and maintain QA frameworks, sampling methodologies, and evaluation criteria.
• Document findings with evidence using required templates and tools.
• Identify quality trends, root causes, and areas for improvement through data analysis.
• Provide coaching on QA findings and escalate issues to Operations Management.
• Lead QA calibration sessions to ensure consistent interpretation of standards.
• Escalate critical findings to stakeholders and maintain knowledge of AML regulations.”],
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Skills

AML/ATF knowledge

Investigative thinking

Data analysis

Quality controls

Reporting skills

Communication skills

Training/coaching

Education

Bachelor's degree in business/finance/audit

AML/training certifications (CAMS/ICA/APTD/IPMA) asset

Tools

Microsoft Office

Job description

Sun Life Global Solutions – Philippines is seeking an AML QA and Operations Back-up professional to oversee quality assurance reviews, compliance monitoring, and training facilitation across processing teams in the Philippines. You will support floor operations, generate QA and management reports, and drive improvements while ensuring adherence to AML regulations and company procedures.

The role requires 3–5 years in AML operations or related fields, with insurance sector exposure preferred;