AML/KYC Quality Control Senior Associate

PwC South East Asia Consulting; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

PwC South East Asia Consulting seeks a KYC Signatory to ensure KYC profiles meet quality standards. Responsibilities include conducting quality reviews, providing feedback to analysts, and working with global teams to fulfill KYC requirements.

The ideal candidate holds a Bachelor’s degree and possesses strong skills in Customer Due Diligence and quality control. This senior associate role is within the Advisory line of service, focusing on Regulatory Enforcement.

Responsibilities

• Perform quality reviews on KYC profiles based on AML policies.
• Identify and document results of quality reviews and propose actions.
• Provide feedback and recommendations for quality performance.
• Report or escalate quality, production and system-related issues.
• Reach quality and production targets.

Skills

Customer Due Diligence (CDD)

Enhanced Due Diligence

KYC Compliance

Quality Control (QC)

Education

Bachelor Degree

Job description

Job Description & Summary

At PwC South East Asia Consulting, we partner with clients to build effective organisations, innovate, reduce costs, manage risk, and navigate regulatory landscapes. The role of KYC Signatory focuses on ensuring that all reviewed and approved KYC profiles meet the quality standards set by the client while maintaining the service level agreement.

Responsibilities

• Perform quality reviews on KYC profiles based on the Anti-Money Laundering (AML) policies and internal Know-Your-Customer (KYC) procedures of the client.
• Identify and document the results of the quality reviews and propose remedial actions.
• Participate in team discussions to provide feedback and recommendations to improve quality performance of the analysts on a regular basis.
• Report or escalated any quality, production and system‑related issues.
• Reach the quality target and production target.
• Provide clear feedback to analysts and coach as needed.
• Identify common errors encountered to assist training needs of analysts.
• Discuss recently released guidance or changes in common approach during team huddles.
• Work extensively with various teams across global locations to fulfil an entity’s KYC requirements as mandated by compliance and regulatory standards.
• Liaise with the project's SME, if needed.

Qualifications

Education: Bachelor Degree

Certifications: None specified

Required Skills: Customer Due Diligence (CDD), Enhanced Due Diligence, KYC Compliance, Quality Control (QC)

Optional Skills

• Accepting Feedback
• Active Listening
• Analytical Thinking
• Anti-Bribery
• Anti-Money Laundering Compliance
• Business Ethics
• Code of Ethics
• Communication
• Compliance and Governance
• Compliance Auditing
• Compliance Frameworks
• Compliance Program Implementation
• Compliance Reporting
• Compliance Review
• Compliance Risk Assessment
• Compliance Training
• Controls Compliance
• Creativity
• Cybersecurity Risk Management
• Data Analysis and Interpretation
• Data Protection Management (DPM)
• Disability Support
• Embracing Change
• … and more

Additional Information

Line of Service: Advisory

Managing Level: Senior Associate

Specialism: Fraud, Investigations & Regulatory Enforcement (FIRE)

Industry/Sector: Not Applicable

Travel Requirements: Not Specified

Visa Sponsorship: No

Government Clearance Required: Yes