AML Investigations Coordinator — Hybrid (Alabang)

Capital One Philippines Support Services Corp.; Muntinlupa; Hybrid; PHP 500,000 - 700,000; Full time

Job summary

Capital One Philippines Support Services Corp. seeks an AML Sr.

Coordinator in Alabang to support investigations, analyze suspicious activity, and determine if reports should be filed as SARs under BSA/AML guidelines. The role requires 2 years of college or equivalent work experience, AML/fraud investigations background in BPO, and proficiency in Microsoft Office and Google Suite, with a hybrid work arrangement and an onsite training period.

Qualifications

• Two (2) years college level education or equivalent work experience.
• Minimum of 2 years experience in an Anti-Money Laundering capacity or Fraud Investigations in the BPO industry.
• Proficient in Microsoft Office and Google Suite.
• Proficient in written communication skills.
• Strong attention to detail and with good judgment.
• Willing to work in Alabang.
• Open to work in a Hybrid Setup (WFH ; 60 days Onsite due to Training and Nesting).
• Flexible with a dayshift schedule.

Responsibilities

• Review Investigative Alerts and/or Cases to assess the presence of fraudulent or illicit activity that may require reporting based on Bank Secrecy Act (BSA)/AML requirements, conduct research using financial systems, and document detailed results in written format
• Execute a variety of tasks in support of the conduct of investigations
• Escalate issues as appropriate for advanced investigation and analysis
• Build and maintain awareness of the broader context and implications of the various types of risk affecting the business (e.g., financial, legal, reputation, etc.)
• Assess and handle sensitive data and investigations consistent with standard guidelines
• Exhibits flexibility and responds quickly to meet changing business needs including other job-related duties that may be assigned from time to time

Skills

Written communication

Attention to detail

Judgment

Adaptability

Education

Bachelor's degree in Audit/Accounting/Compliance or Risk

Some college education or equivalent work experience

Tools

Microsoft Office

Google Suite

Job description

Capital One Philippines Support Services Corp. seeks an AML Sr.

Coordinator in Alabang to support investigations, analyze suspicious activity, and determine if reports should be filed as SARs under BSA/AML guidelines. The role requires 2 years of college or equivalent work experience, AML/fraud investigations background in BPO, and proficiency in Microsoft Office and Google Suite, with a hybrid work arrangement and an onsite training period.