Airline Reservations & Ticketing Specialist (GDS Expert)

Private Advertiser; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Private Advertiser in the Philippines is seeking Airline Reservations and Ticketing Specialists with GDS experience to help travelers book, modify, and reissue flights while ensuring accuracy and customer satisfaction.

You will create, modify, and cancel bookings using Amadeus, Sabre or Galileo, handle ticketing, refunds and fare-rule checks, and assist customers via voice, chat, or email, aiming to meet quality and handling-time targets.

Qualifications

• Experience with airline reservations using GDS systems (Amadeus, Sabre, Galileo).
• Strong attention to detail and accuracy in bookings and fare rules.
• Ability to communicate effectively via voice, chat, or email.

Responsibilities

• Create, modify, and cancel bookings using a GDS (Amadeus, Sabre, or Galileo).
• Handle ticketing, reissues, refunds, and fare rule checks.
• Assist customers via voice, chat, or email to resolve inquiries.
• Meet quality, accuracy, and handling-time targets.
• Escalate complex cases to the appropriate team.

Skills

GDS experience

Tools

Amadeus

Sabre

Galileo

Job description

Private Advertiser in the Philippines is seeking Airline Reservations and Ticketing Specialists with GDS experience to help travelers book, modify, and reissue flights while ensuring accuracy and customer satisfaction.

You will create, modify, and cancel bookings using Amadeus, Sabre or Galileo, handle ticketing, refunds and fare-rule checks, and assist customers via voice, chat, or email, aiming to meet quality and handling-time targets.