AI Product Engineer [Microsoft Power Platform] (AU, Construction, Hybrid)

ConnectOS; Metro Manila; Hybrid; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid Work

Medical Insurance

Paid Vacation Leave

Annual Appraisal

13th Month Pay

Office Fitness Facilities

Wellness Programs

Career Growth Opportunities

Job summary

ConnectOS in the Philippines is hiring an AI Product Analyst to advance an AI-powered customer response system. You will blend data engineering, experimentation, and AI/LLM skills to improve availability, pricing, and customer context.

You will collaborate with business stakeholders and iterate based on data. The role emphasizes designing experiments, translating business needs into technical experiments, and maintaining structured work rhythms.

Qualifications

• Systems thinking and structured execution – decompose problems and align stakeholders.
• Experience with data platforms to pull, transform, and consolidate data from multiple sources.
• Proficiency in SQL and at least one programming language (Python preferred).
• Foundational experience with machine learning (prediction/classification).
• Familiarity with Microsoft Power Platform (Power Apps/Power Automate) and Copilot Studio.
• Understanding of AI/LLM concepts: prompts, context engineering, grounding, and prompt design.
• Experience designing and running experiments (A/B testing, hypothesis validation).
• Strong communication skills to translate technical concepts for business stakeholders.

Responsibilities

• Build and maintain a flexible data layer consolidating data from multiple systems.
• Translate business rules into algorithms, starting rules-based and evolving to ML as needed.
• Design and run A/B tests to validate hypotheses on availability, pricing, and response quality.
• Connect data sources and logic to AI tools built on Power Platform and Copilot Studio.
• Improve AI/LLM outputs through context engineering and prompt design.
• Maintain documentation with plans, experiment notes, and status updates for stakeholders.
• Collaborate with operational teams to gather feedback and explain trade-offs.

Skills

Systems Thinking

SQL

Python

AI/ML Concepts

Power Platform

Experimentation

Stakeholder Communication

Tools

Microsoft Fabric

Azure Synapse

Databricks

ClickHouse

Copilot Studio

Job description

Schedule: Monday to Friday (7:00AM - 4:00PM PHT)

Hybrid: 3x per week onsite

What are we looking for?

We are seeking an AI Product Analyst to drive the next iteration of an AI-powered customer response system. The system automates quote generation for equipment enquiries, and we need someone who can improve its intelligence over time - making it smarter about availability, pricing, and customer context. This is a hands-on role that blends data engineering, experimentation, and AI/LLM skills. You will work closely with business stakeholders, run iterative experiments, and continuously refine the system based on feedback and data. The ideal candidate is curious, pragmatic, structured in their thinking, and comfortable operating in ambiguity.

What we are looking for?

• Systems thinking and structured execution - ability to see how pieces connect, decompose problems into chunks, and maintain disciplined ways of working (plans, notes, status updates, stakeholder alignment)
• Experience with data platforms such as Microsoft Fabric, Azure Synapse, Databricks, or ClickHouse - ability to pull, transform, and consolidate data from multiple sources
• Proficiency in SQL and at least one programming language (Python preferred)
• Foundational experience with machine learning (prediction, classification) - you will apply this as the system matures beyond rules-based logic
• Familiarity with Microsoft Power Platform (Power Apps, Power Automate) and ideally Copilot Studio
• Understanding of AI/LLM concepts: system prompts, context engineering, grounding, and prompt design
• Experience designing and running experiments (A/B testing, hypothesis validation, iterative improvement)
• Strong communication skills - ability to work directly with business stakeholders and translate technical concepts

Nice to Have:

• Comfortable working autonomously in an ambiguous, fast-moving environment
• Background in equipment hire, rental, logistics, or similar operational domains
• Familiarity with pricing optimization or revenue management concepts
• Experience working with Australian clients or in Australian time zones

What will you do?

• Build and maintain a flexible data layer: Consolidate data from multiple backend systems into a unified view using tools like Microsoft Fabric or ClickHouse. Create flag tables and calculated fields that enable rapid rule changes without developer dependency.
• Implement and refine business logic: Translate business rules (such as equipment availability, status flags, date calculations, and pricing logic) into working algorithms. Start with rules-based approaches, then progressively add sophistication through machine learning and predictive models as the system matures.
• Run experiments and measure impact: Design and execute A/B tests to validate hypotheses around availability rules, pricing strategies, and response quality. Track metrics, analyze results, and iterate based on evidence.
• Work within Power Platform and Copilot Studio: Connect data sources and business logic to existing AI tools built on Microsoft Power Platform. Understand how to configure and extend Copilot Studio solutions.
• Improve AI/LLM outputs: Apply context engineering and prompt design to improve the quality of AI-generated responses. Understand system prompts, grounding, and how to tune LLM behaviour for business outcomes.
• Maintain structured ways of working: Decompose complex problems into manageable chunks. Maintain clear documentation of plans, experiment notes, status updates, and evolving thinking. Follow a disciplined rhythm of plan - do - learn - next. Keep stakeholders aligned through regular communication - no surprises.
• Partner with business stakeholders: Participate in fortnightly check-ins with operational teams. Gather feedback, explain trade-offs, and translate business needs into technical experiments. Communicate progress clearly and build trust through delivery.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Arrangement
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.