AI-Powered Business Analyst & Automation Lead

Wedded Wonderland; Manila; Presencial; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Wedded Wonderland in Manila, Philippines is seeking a technically minded Business Analyst to optimize systems, automate processes, and advance data-driven decision making across the business. You will bridge operations and technology, improve CRM workflows, build AI-powered solutions, and deliver clear documentation, dashboards, and training to support growth.

Applicants should have 3–5 years BA experience, hands-on CRM administration, and strong English communication; remote-ready teams across

Formación

• 3–5 years in BA roles covering functional and technical work.
• Experience with AI-powered automations and LLM APIs.
• Experience administering a major CRM (Zoho CRM).
• Ability to write BRDs, user stories and SOPs.
• Excellent written and spoken English.

Responsabilidades

• Lead AI-driven requirements, documentation, and testing.
• Design AI-powered workflows and integrations.
• Write BRDs, functional specs, and data mappings.
• Build dashboards and BI reports for leadership.
• Plan and deliver end-to-end system projects.
• Create and maintain automation blueprints and APIs.
• Administer core platforms and manage users.
• Provide training and create SOPs; enforce governance.
• Lead junior analysts and offshore staff.

Conocimientos

AI-first mindset

Excellent English

Strong communication

Highly organized

Ownership mindset

Herramientas

Zoho CRM

Zoho Projects

Jira

Make.com

Zapier

Zoho Analytics

Power BI

Descripción del empleo

Wedded Wonderland in Manila, Philippines is seeking a technically minded Business Analyst to optimize systems, automate processes, and advance data-driven decision making across the business. You will bridge operations and technology, improve CRM workflows, build AI-powered solutions, and deliver clear documentation, dashboards, and training to support growth.

Applicants should have 3–5 years BA experience, hands-on CRM administration, and strong English communication; remote-ready teams across