AI Engineer

Talent Map Global BPO Inc.; Tarlac City; On-site; PHP 1,339,000 - 2,678,000; Full time

Benefits offered by this job

Night Shift Differential

Statutory Benefits (SSS, PhilHealth, P

Pag-IBIG, 13th-month pay

HMO coverage

Vacation and sick leave

Job summary

Talent Map Global BPO, Inc. in the Philippines seeks a driven AI Engineer to design, develop, test, and integrate AI-enabled capabilities while collaborating with U.S.-based ASCENT engineers, software developers, product leaders, and mission experts.

The role blends AI research with strong software-engineering fundamentals, rapidly evaluating new technologies, building prototypes, and transitioning concepts into secure, maintainable software products.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 5+ years in AI/ML, data science, software engineering, or related technical field.
• Proficiency in Python with maintainable, tested software.
• Experience with generative AI frameworks or orchestration tools.
• Experience integrating LLMs or AI services via APIs/SDKs.

Responsibilities

• Design, develop, test, and integrate AI-enabled software capabilities for operational needs.
• Develop apps using large language models and foundation models, incl. conversational tools and workflows.
• Build retrieval-augmented generation solutions connecting data sources with generative AI.
• Evaluate model accuracy, latency, cost, and safety; ensure secure deployments.
• Maintain versioned prompts, system instructions, and context-management strategies.

Skills

Python programming

AI/ML development

Software engineering fundamentals

API development

Security best practices

Education

Bachelor's degree in CS/AI/Data Science

Equivalent relevant experience

Tools

LangChain

LangGraph

LlamaIndex

Semantic Kernel

FastAPI

Flask

Django

Azure OpenAI Service

Job description

About the role

Driven AI Engineer who enjoys solving complex problems and applying artificial intelligence to meaningful operational challenges. In this role, you will design, develop, test, and integrate AI-enabled capabilities while collaborating directly with U.S.-based ASCENT engineers, software developers, product leaders, and mission experts. The ideal candidate combines a practical understanding of artificial intelligence and machine-learning with strong software-engineering fundamentals. You should be comfortable working in an evolving research and development environment, rapidly evaluating emerging technologies, developing prototypes, measuring solution performance, and transitioning successful concepts into secure and maintainable software products.

Key responsibilities

• Design, develop, test, and integrate AI-enabled software capabilities that address defined operational, business, and customer needs

• Develop applications using large language models and other foundation models, including conversational interfaces, knowledge assistants, content-generation tools, decision-support capabilities, and workflow automation

• Build and improve retrieval-augmented generation solutions that securely connect approved data sources with generative AI

• Determine the appropriate retrieval strategy for each capability, including recognizing when a deterministic structured query over extracted, validated data is more appropriate than vector-based retrieval

• Develop, test, and maintain prompts, system instructions, context-management strategies, structured outputs, and reusable interaction patterns that improve model accuracy, consistency, and reliability

• Maintain prompts and system instructions as versioned, reviewable artifacts with rollback capability and an audit record of what changed, when, and why

• Integrate commercial, open-source, and internally developed AI models into software applications using approved APIs, software development kits, model-serving platforms, and cloud services

• Evaluate and select commercially available, pretrained, and open-source models against defined accuracy, latency, cost, and safety criteria

• Build and maintain the pipelines that prepare approved data for AI development, evaluation, and operational use

• Develop repeatable evaluation methods, test datasets, benchmarks, and performance metrics to measure model accuracy, relevance, robustness, latency, safety, and operational effectiveness

About you

• Bachelor's degree in computer science, artificial intelligence, machine learning, data science, software engineering, mathematics, statistics, or a related discipline, with equivalent relevant experience considered in place of a degree

• Five or more years of experience in artificial intelligence, machine learning, data science, software engineering, or a related technical field, including hands-on development of AI-enabled applications

• Proficiency in Python and experience developing maintainable, tested, and documented software

• Experience with generative AI frameworks or orchestration tools such as LangChain, LangGraph, LlamaIndex, Semantic Kernel, or comparable technologies

• Experience integrating large language models, foundation models, or AI services into software applications through APIs, software development kits, or model-serving platforms

• Experience developing APIs, services, or application integrations using frameworks such as FastAPI, Flask, Django, or comparable technologies

• Familiarity with embeddings, semantic search, information retrieval, vector-based data representations, Git, software testing, debugging, dependency management, and secure development practices

• Experience integrating Azure OpenAI Service or a comparable enterprise AI service, including tool-calling, structured outputs, grounding, context management, token and cost management, and error handling

• Understanding of AI-related security and reliability risks, including prompt injection, sensitive-data exposure, hallucinations, bias, model misuse, and ungrounded outputs

• Ability to comply with company cybersecurity, acceptable-use, confidentiality, intellectual-property, export-control, and data-handling requirements

About us

Talent Map Global BPO, Inc. is a global talent solutions and business process outsourcing company connecting skilled professionals in the Philippines with growing North American businesses. We build dedicated offshore teams across technology, finance and accounting, marketing, and enterprise operations. Our people-first culture is grounded in collaboration, integrity, continuous learning, and operational excellence. Team members gain meaningful exposure to international clients while building long-term careers in a supportive, performance-focused environment.

Benefits

• Competitive gross basic monthly salary, commensurate with the candidate's qualifications, relevant experience, certifications, and specialized technical expertise

• Night Shift Differential provided in accordance with applicable Philippine labor requirements and company policy

• Statutory Benefits - SSS, PhilHealth, Pag-IBIG, 13th-month pay, and applicable holiday pay in accordance with Philippine law

• Applicable de minimis or work-related allowances, subject to company policy and employment terms

• HMO coverage subject to the eligibility date and terms stated in the employment offer and company policy

• Vacation and sick leave benefits subject to eligibility, accrual rules, and company policy