AI-Driven Operations Analyst for Strategy & Automation

Cisco; Manila; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

Cisco in Manila is seeking an experienced Operations Analyst to partner with leadership and drive data-driven decisions that optimize resources and performance. You will analyze operational data with AI-assisted tools, identify trends, and develop models to improve forecast accuracy while delivering actionable insights.

The role emphasizes cross-functional collaboration, dashboard design, and scalable solutions aligned with KPIs and strategic targets.

Qualifications

• Bachelor’s degree with 5+ years of related experience or equivalent.
• Proficiency in Excel (Pivot Tables, XLOOKUP, Power Query), Lean Six Sigma Yellow Belt, Visio, Lucidchart.
• Strong collaboration and clear communication across cross-functional teams.
• Experience applying AI-enabled tools to improve planning and decision-making.

Responsibilities

• Drive cross-functional collaboration to enhance operational effectiveness.
• Collect, format, and analyze operational data using AI-assisted tools to identify trends and anomalies.
• Conduct structured root cause analyses and develop predictive models to enhance forecast accuracy.
• Deliver insights and recommendations aligned with KPIs, budgets, and strategic targets to guide operational execution.
• Lead the design and adaptation of dashboards and reporting tools to meet evolving business needs.
• Collaborate with cross-functional teams to implement scalable, customer-focused solutions.
• Drive process improvements and operational efficiency through automation and advanced methodologies.
• Build subject matter expertise in Cisco’s architectures and services to inform operational strategy.
• Advise leadership on operational risks, opportunities, and strategic initiatives.

Skills

Collaboration

Data analysis

AI-enabled planning

Root cause analysis

Forecasting

Dashboards

Education

Bachelor’s degree

Tools

Excel

Visio

Lucidchart

Power Query

Job description

Cisco in Manila is seeking an experienced Operations Analyst to partner with leadership and drive data-driven decisions that optimize resources and performance. You will analyze operational data with AI-assisted tools, identify trends, and develop models to improve forecast accuracy while delivering actionable insights.

The role emphasizes cross-functional collaboration, dashboard design, and scalable solutions aligned with KPIs and strategic targets.