AI Deployment & Customer Success Engineer

Eclaro Business Solutions, Inc; Metro Manila; Remote; PHP 600,000 - 900,000; Full time

Job summary

Eclaro Business Solutions, Inc seeks an experienced engineer to own delivery and support for Upstage's document-AI deployments across SaaS, cloud, and container stacks. You will stand up environments, wire API integrations, and troubleshoot across AWS/Azure.

Hands-on with Docker, orchestration, and pipelines to meet customer accuracy targets. You will diagnose issues end-to-end, create reusable playbooks, and collaborate with our US/Korea teams while maintaining strong customer-facing

Qualifications

• 3–5 years building/operating on AWS and/or Azure; strong with APIs and cloud infrastructure.
• Proficiency in Python or TypeScript; Go/Java/C++ welcome.
• Proficiency with Linux, command line, and Bash scripting.
• Hands-on with Docker, Docker Compose, and container orchestration.
• Ability to decompose ambiguous technical problems and resolve them independently.
• Clear written technical communication; comfortable with customer-facing troubleshooting.
• AI fluency: using AI tools to scale expertise while maintaining accountability.

Responsibilities

• Own technical delivery and support for customer deployments and POCs; provision environments and wire up API integrations.
• Deploy and debug containerized services across AWS/Azure; diagnose end-to-end issues across the stack.
• Tune and iterate pipelines to meet customer accuracy requirements.
• Turn recurring delivery patterns into reusable playbooks, templates, and docs for scaling.
• Support marketplace listings and partner enablement as needed.

Skills

AWS

APIs

Python

TypeScript

Go/Java/C++

Linux

Bash scripting

Docker

Docker Compose

Container orchestration

Troubleshooting

Communication

AI fluency

Job description

Eclaro Business Solutions, Inc seeks an experienced engineer to own delivery and support for Upstage's document-AI deployments across SaaS, cloud, and container stacks. You will stand up environments, wire API integrations, and troubleshoot across AWS/Azure.

Hands-on with Docker, orchestration, and pipelines to meet customer accuracy targets. You will diagnose issues end-to-end, create reusable playbooks, and collaborate with our US/Korea teams while maintaining strong customer-facing