Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements
- Minimum 3 years' experience in AI implementation, workflow automation or business process improvement.
- Experience with automation platforms such as Make, Zapier, n8n or Microsoft Power Automate.
- Strong understanding of AI tools, prompt engineering and Large Language Models (e.g. ChatGPT, Claude or Gemini).
- Experience integrating business systems using APIs, webhooks and cloud-based applications.
- Excellent analytical, problem-solving and stakeholder management skills, with the ability to translate business requirements into practical technology solutions.
Core responsibilities
- Identify opportunities across the business to automate manual processes and improve operational efficiency.
- Analyse existing workflows, map business processes and recommend AI and automation solutions.
- Design, build and maintain workflow automations using low-code/no-code platforms and system integrations.
- Implement AI tools, assistants and prompt libraries to improve productivity and decision-making.
- Integrate business systems using APIs, webhooks and automation platforms to streamline data flow.
- Collaborate with stakeholders to gather requirements, prioritise initiatives and deliver automation projects.
- Monitor, troubleshoot and continuously optimise AI solutions and automated workflows to ensure reliability and performance.
- Document solutions, train end users and promote AI adoption and continuous improvement across the organisation..
Benefits
- Competitive salary Opportunity to shape the HR function of a rapidly growing BPO.
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
- Career growth and development opportunities.