AI & Automation Delivery Manager

Concentrix; Quezon City; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

Concentrix in Manila is seeking a Manager II, Operations Support focused on AI and automation development to drive enterprise-grade solutions.

You will lead cross-functional teams to deliver AI/automation projects end-to-end, ensure production readiness, and promote reusable frameworks and standards across platforms. The role involves collaborating with product, security, and operations teams to align with business goals while managing risks and optimizing post-release performance.

Qualifications

• Experience leading AI/automation projects in enterprise environments.
• Strong understanding of scalable architectures and security.
• Proven ability to deliver production-ready AI solutions.

Responsibilities

• Lead end-to-end development of AI and automation solutions from requirements to deployment.
• Oversee AI/ML designs (predictive models, NLP, GenAI use cases) and RPA workflows.
• Ensure scalable, secure, maintainable, production-ready implementations.
• Promote reuse of frameworks, components, and standards to accelerate delivery.

Skills

AI/ML development

NLP

GenAI use cases

RPA & workflow automation

Software architecture

Cross-functional leadership

Tools

Microsoft Teams

Web apps

Enterprise platform integration

Job description

Concentrix in Manila is seeking a Manager II, Operations Support focused on AI and automation development to drive enterprise-grade solutions.

You will lead cross-functional teams to deliver AI/automation projects end-to-end, ensure production readiness, and promote reusable frameworks and standards across platforms. The role involves collaborating with product, security, and operations teams to align with business goals while managing risks and optimizing post-release performance.