Agri Machinery Technician - Field & Customer Support

Harbest Agribusiness Corporation; Rizal; On-site; PHP 167,400 - 234,360; Full time

Benefits offered by this job

Health Insurance

Employee Assistance Program

Job Training

Professional Development

Scholarship Program

Job summary

Harbest Agribusiness Corporation is seeking an Agri Machineries Technician (Fresh Graduate/Student) for an on-site role in Rizal. The position emphasizes customer service, technical support, and field-ready machine knowledge.

Candidates may be recent graduates in engineering or related technical fields. The role involves handling service inquiries, coordinating repairs, and assisting with deliveries and demonstrations.

Qualifications

• : Strong communication, coordination, and customer service skills.
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Responsibilities

• Provide daily customer assistance and respond to service-related inquiries
• Process, coordinate, and monitor service and repair requests
• Communicate with customers regarding unit status, deliveries, repairs, and payment collections
• Handle customer communications through phone calls, email, and messaging platforms
• Schedule and monitor technician assignments and customer site visits
• Prepare and update reports, records, and service documentation
• Monitor inventory of spare parts, tools, and supplies
• Follow up on pending customer concerns and unresolved service cases
• Maintain accurate filing and documentation of service records
• Assist in unit delivery, product orientation, and demonstration of operations and maintenance procedures

Skills

Customer service

Communication

Documentation

MS Office

Multi-tasking

Education

College graduate; preferably in Engineering

Tools

MS Office

Job description

Harbest Agribusiness Corporation is seeking an Agri Machineries Technician (Fresh Graduate/Student) for an on-site role in Rizal. The position emphasizes customer service, technical support, and field-ready machine knowledge.

Candidates may be recent graduates in engineering or related technical fields. The role involves handling service inquiries, coordinating repairs, and assisting with deliveries and demonstrations.